Inside Sales Representative

Jobtailor; Lexington (KY); On-site; USD 60,000 - 95,000; Full time

Job summary

Jobtailor in Lexington, KY is seeking a skilled sales support specialist to answer questions about products, prices, and terms, and to recommend solutions based on a client’s needs. You will quote prices, process orders in ERP, and maintain Salesforce records to grow the account pipeline.

The role emphasizes multitasking, strong communication, and the ability to build rapport with customers and suppliers. Government contracting experience is a plus, and proficiency with MS Office and ERP systems

Qualifications

• Associates degree in Business or related field or work equivalent.
• Experience in government sales or Federal contracting is a plus.
• Experience with Salesforce and ERP systems is preferred.

Responsibilities

• Answer questions on products, prices, availability, and terms.
• Recommend products based on customer needs and interests.
• Quote prices, terms, warranties, and delivery dates.
• Process orders using the ERP system.
• Enter quotes, customers, and opportunities into Salesforce.
• Maintain a qualified sales pipeline.
• Provide post-sale support to resolve issues.
• Provide customers with product samples and catalogs.
• Develop a marketing strategy to access new contacts within accounts.
• Aim to achieve sales and margin objectives set by the Director.
• Monitor bid boards and identify opportunities in the market segment.
• Collaborate with Regional Sales to share leads.

Skills

Organizational skills

Excellent communication

Sales market understanding

Rapport building

Customer service orientation

MS Office proficiency

Education

Associates degree in Business or related field

Tools

Salesforce

ERP software

MS Office

Job description

Responsibilities

• Answer customer questions about products, prices, availability, product uses, and credit terms using various communication tools
• Recommend products to customers, based on a customer’s mission type, needs, and interests
• Quote prices, credit or contract terms, warranties, and delivery dates
• Utilize ERP system for processing orders
• Enter all quotes, customers, and opportunities into Salesforce and maintain a pipeline
• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support
• Provide customers with product samples and catalogs
• Develop a marketing strategy to access new contacts within the existing account base
• Achieve sales and margin objectives set by your Director
• Conduct continuing market research on specific channels of business and assist in developing territory strategy, vendor relations, and dealer of record
• Respond to undriven-preferred vendor opportunities on the TLS SOE and FESE contracts
• Communicate with the Regional Sales team to provide them with leads in their areas from bid boards or incoming inquiries
• Monitor all bid boards for opportunities within the assigned market segment. Sites to include DIBBS, GSA Ebuy, Unison, and SAM.gov

Requirements

• Ability to organize and manage multiple priorities
• Excellent communication skills both written and verbal across all business levels
• Solid understanding of assigned sales markets as well as company objectives and goals
• Ability to build rapport and credibility with colleagues, customers, and suppliers
• Customer service focused with the ability to manage difficult customer situations
• Associates Degree in Business or related field or work equivalent
• Government sales and Federal contracting experience a plus
• MS Office Suite or comparable software, internet search capability, and database creation/entry
• Understanding and experience in Enterprise Resource Planning (ERP) software
• SalesForce experience is a plus