Inside Sales Representative

Cityside Fiber; Irvine (CA); On-site; Full time

Job summary

Cityside Fiber is looking for an Inside Sales Representative to join their team in Irvine, CA. This role involves converting customer interest into fiber internet subscriptions, requiring excellent communication skills and a passion for technology. The representative will work in a dynamic sales environment, helping bridge the digital divide in underserved communities. The position offers competitive pay and opportunities for growth within the company.

Benefits

Company-sponsored medical & dental

401(k) with company match

Paid Time Off (PTO)

Sick leave

Growth opportunities

Qualifications

• High school diploma or equivalent experience required.
• Natural storyteller with impeccable phone presence.
• Competitive spirit with proven problem-solving skills.

Responsibilities

• Convert inbound inquiries into fiber subscriptions.
• Make outbound calls with offers to potential customers.
• Handle customer care inquiries with exceptional service.

Skills

Communication

Problem Solving

Sales

Tech Enthusiasm

Education

High school diploma/GED

Tools

Microsoft Office

CRM systems

Job description

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About The Job

Cityside Fiber is seeking a passionate Inside Sales Representative to join our Sales team. This role is responsible for converting customer excitement into fiber internet subscriptions and plays a key part in bridging the digital divide in underserved communities. Success in this position requires exceptional communication skills, sales savvy, and genuine enthusiasm for technology, along with the ability to thrive in our dynamic, high-energy sales environment.

About The Job

Cityside Fiber is seeking a passionate Inside Sales Representative to join our Sales team. This role is responsible for converting customer excitement into fiber internet subscriptions and plays a key part in bridging the digital divide in underserved communities. Success in this position requires exceptional communication skills, sales savvy, and genuine enthusiasm for technology, along with the ability to thrive in our dynamic, high-energy sales environment.

Why This Role Matters

Millions of American homes still suffer with slow, unreliable internet - unable to access telemedicine, remote work, or even stream their favorite shows. You'll be the voice that brings life-changing fiber connectivity to families desperate for better service. Unlike typical sales roles, our customers want to hear from you because we're delivering the solution they've been waiting for!

Responsibilities

• Convert inbound inquiries into fiber subscriptions with your consultative approach
• Make outbound calls to newly serviceable addresses with can't-miss offers
• Become a neighborhood expert - know our service areas like your own backyard
• Position Cityside Fiber as the undisputed best choice against competitors
• Handle customer care inquiries with your signature white-glove service
• Master our CRM system to track leads and document customer interactions
• Work prime sales hours (9AM-6PM) with flexibility for high-opportunity weekends
• Contribute to a culture of trust, integrity, and collaboration
• Understand and uphold Cityside Fiber’s core purpose and values and be passionate about what we do.
  
  

Qualifications

• High school diploma/GED or equivalent experience
• Natural storyteller with impeccable phone presence
• Competitive spirit with proven problem-solving skills
• Comfort with basic tech (Microsoft Office, CRM systems)
• Availability for evenings/weekends when customers are home
• Passion for closing deals and changing lives through technology
  
  

About Cityside Fiber

Cityside Fiber is on a mission to deliver high-quality, reliable internet to communities through innovation and a people-first approach. Headquartered in Irvine, CA, we are an emerging telecommunications provider expanding rapidly due to high demand. Our culture is built on innovation, accountability, and trust, and we seek independent thinkers who want to contribute to something big.

Location

Headquarters in Irvine, CA. [May require travel depending on role.]

Compensation & Benefits

• Competitive salary: $20 per hour (dependent on experience) plus commission: On target earnings $60,000
• Company-sponsored medical & dental for employees (Subsidized for dependents)
• 401(k) with company match
• Paid Time Off (PTO), sick leave, and holidays
• Growth opportunities & career development programs
  
  

Why Cityside Fiber?

Cityside Fiber believes that we all deserve amazing internet! Our core purpose is to create networks that better enable life-changing connectivity in our communities by daring to be different and having our team members put people first all while having fun. We’re building a next-generation internet provider with a focus on innovation, accountability, and trust. At Cityside Fiber, you’ll work with a passionate team, have room for growth, and make a real impact.

How To Apply

For immediate consideration, submit your resume through our careers site. No phone inquiries, please.

Visit our website at www.citysidefiber.com

Cityside Fiber is an Equal Opportunity Employer, committed to diversity and inclusion.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Strategy/Planning and Information Technology

• Industries

  Telecommunications

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