Inside Sales Representative

AMG TECHNOLOGY INVESTMENT GROUP LLC; Hudson Oaks (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Health insurance

Health savings account

Life insurance

Paid time off

Paid training

Parental leave

Vision insurance

Full-time with overtime

Employer paid medical, dental, and. ?

Job summary

Nextlink in Hudson Oaks, TX seeks an Inside Sales Representative to drive residential sales. You will manage inbound/outbound calls and web leads, guiding customers from inquiry to install while meeting monthly targets.

Join a cohesive sales team reporting to the Inside Sales Supervisor, collaborating with Sales Ops, VP of Sales & Marketing, and technical teams to deliver a great customer experience.

Qualifications

• High School Diploma; 1 year inside sales or similar experience selling a product or service.
• Performance-driven background with metrics and quotas.
• Strong verbal and written communication skills; professionalism with customers and teammates.
• Ability to learn quickly; handle high call volumes in a fast-paced team.

Responsibilities

• Handle inbound and outbound sales calls and web leads from inquiry to install.
• Own the process for residential customer sales; hit monthly goals and metrics.
• Follow up with prospects via outbound calls; coordinate with sales and technical teams.
• Collaborate with Inside Sales Supervisor, Sales Ops Manager, VP of Sales & Marketing, and others.
• Perform other duties as assigned.

Skills

Self-motivated

Excellent communication

Professionalism

Attention to detail

Computer savvy

Team-oriented

Bilingual (Spanish)

Education

High School Diploma

Job description

Company Overview

We are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match.

Inside Sales Representative (ISR)

The ISR will work as part of a cohesive team to support and enhance the experience of prospective residential customers. The ISR is responsible for inbound/outbound sales calls, web leads, completing the sales process for residential customers.

Essential Functions

• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
• Create a positive customer experience with every contact
• Responsible for hitting all goals and metrics each month
• Process inbound web leads & sales calls from initial call/inquiry to schedule for install.
• Make outbound calls to follow up with prospects
• Work as part of a cohesive inside sales team inclusive of the Inside Sales Supervisor, Sales Operations Manager, VP of Sales & Marketing, pre-and-post-sale technical teams, Business Development, and Elite Care Representatives.
• Perform other duties as assigned

Skills

• Self-motivated with a competitive spirit
• Excellent communication skills – verbal and written
• Displays professionalism with customers and team members
• Extreme attention to detail
• Computer savvy and quick to learn new technology and software
• Ability to work efficiently in a fast-paced, team environment, with high volumes
• BONUS: Bilingual (Spanish)

Education and Experience

High School Diploma 1 year previous inside sales experience or similar experience selling a product or service Previous experience in a performance driven role where hitting metrics is a requirement

Work Environment/Hazards

Working conditions primarily inside an office environment The noise level in the work environment is usually moderate High level of interaction with external/internal clients

Physical Demands

To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting, standing, operating computers and other office equipment and moving about the office. The employee must be able to communicate via email and verbally via telephone.

Working Hours/Days

Full-time Requiring approximately 40 hours per week

Job Type

Full-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Parental leave
• Vision insurance

Benefits

• Full-time work with overtime available
• Employer paid medical, dental, and vision
• 401K with a match
• Training provided
• Career advancement opportunities
• Paid time off and holidays
• Voluntary life insurance
• Referral bonus program

Affirmative Action (AAP/EEO Statement)

Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Why Work For Nextlink?

We bring the high-speed Internet and phone experience to the underserved markets of Texas, Oklahoma, Kansas, Nebraska, Iowa and Illinois. We make a difference in the lives of everyone we serve, whether it is an online student, a work-at-home family, or large enterprises such as ISDs, higher education, or government entities.