Field Installation Technician

AMG TECHNOLOGY INVESTMENT GROUP LLC; Brenham (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

Parental leave

Employee discount

Job summary

Nextlink, an ISP serving Texas communities, seeks a Field Installation Technician. You will perform on-site installations, service visits, and troubleshooting to restore and improve customer internet and voice service.

You’ll survey sites, install equipment, and connect wiring from outside to customer locations, while maintaining safety and quality. A high school diploma is required, and you’ll pass background checks and a drug screen.

Qualifications

• Professional presentation in dress, speech and manner.
• Ability to work independently, using sound judgement.
• Desire to learn, with a love for technology.
• Must pass a drug screening test and a criminal background check.
• Must be able to use tools to install equipment.

Responsibilities

• Perform site surveys to evaluate serviceability.
• Diagnose customer problems at service calls and restore service.
• Install internet service including mounting equipment and running cables.
• Perform other duties as assigned.

Skills

Professionalism

Independent work

Willingness to learn

Drug screen

Background check

Tools usage

Education

High school diploma or GED

Tools

Power tools

Job description

Company Overview We are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match.

Job Summary

The Field Installation Technician requires excellent customer service skills and technical ability. The position requires completing customer installations, service visits, on-site troubleshooting, and recovery of equipment. Work is performed on site at customer locations both with a physical aspect of installing Internet equipment, as well as a technical portion of updating databases.

Essential Functions

• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
• Perform site surveys for potential customers to evaluate serviceability.
• Diagnose customer problems at service calls and restore functional service to existing customers.
• Install new customers with Internet service based on technology available, which includes mounting equipment at or above roof height, running Cat5-E or Fiber Optic cable from outside to the customer’s desired location.
• Perform other duties as assigned.

Skills

• Must be professional in dress, speech, and manner.
• Ability to work independently, using sound judgement principles.
• Must demonstrate a desire to learn, supported with a love for technology.
• Must pass a drug screening test and a criminal background check.
• Must be able to use tools to install equipment.

Education and Experience

High school diploma or GED equivalent required.

Work Environment/Hazards

Working in outdoor elements such as cold, hot, precipitation and wind Working in elevated places such as towers.

Physical Demands

Frequently moving, transporting, positioning objects of at least 60 pounds or more Ascending or descending ladders, stairs, scaffoldings, ramps, poles and the like, using feet and legs and/or hands and arms Must be able to climb roof tops of all types and to perform job duties from high places Frequently required to use hand and power tools Must have the ability to climb extended heights upwards of 200 feet Employee weight and tools combines may not exceed 300-pound limit as specified by the manufacturer of safety equipment.

Working Hours/Days

40 hours minimum, flexible schedule Overtime as needed On Call as needed.

Affirmative Action (AAP/EEO Statement): Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Drug Free Workplace: Nextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.

Job Type: Full-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Affirmative Action (AAP/EEO Statement): Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Drug Free Workplace: Nextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.

Why Work For Nextlink?

We bring the high-speed Internet and phone experience to the underserved markets of Texas, Oklahoma, Kansas, Nebraska, Iowa and Illinois. We make a difference in the lives of everyone we serve, whether it is an online student, a work-at-home family, or large enterprises such as ISDs, higher education, or government entities.

Benefits

• Full-time work with overtime available
• Employer paid medical, dental, and vision
• 401K with a match
• Training provided
• Career advancement opportunities
• Paid time off and holidays
• Voluntary life insurance
• Referral bonus program