Bilingual Inside Sales Representative

Nextlink Internet; Hudson (TX); On-site; USD 21,000 - 39,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Health insurance

Health savings account

Life insurance

Paid time off

Paid training

Parental leave

Vision insurance

Job summary

Nextlink Internet in Hudson Oaks, TX is seeking a Bilingual Inside Sales Representative (English/Spanish) to support residential customers. This full-time, in-person role handles inbound/outbound calls and web leads, guiding prospects through the sales process to schedule installs.

You will work with a cohesive sales team, hit monthly goals, and earn hourly pay plus uncapped commissions. A high school diploma and Spanish/English fluency are required.

Qualifications

• 1 year inside sales experience or similar experience selling a product or service.
• Must be able to meet metrics and goals.
• Bilingual in English and Spanish.

Responsibilities

• Handle inbound/outbound sales calls and web leads for residential customers.
• Complete the sales process and schedule installs.
• Follow up with prospects by outbound calls.
• Collaborate with Inside Sales Supervisor and team to achieve targets.

Skills

Self-motivated

Excellent communication

Professionalism

Extreme attention to detail

Computer savvy

Team player

Bilingual: English/Spanish

Education

High School Diploma

Job description

Company Overview

We are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match.

The Bilingual Inside Sales Representative (English/Spanish) will work as part of a cohesive team to support and enhance the experience of prospective residential customers. The Inside Sales Rep is responsible for inbound/outbound sales calls, web leads, completing the sales process for residential customers.

Essential Functions:

• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
• Create a positive customer experience with every contact
• Responsible for hitting all goals and metrics each month
• Process inbound web leads & sales calls from initial call/inquiry to schedule for install.
• Make outbound calls to follow up with prospects
• Work as part of a cohesive inside sales team inclusive of the Inside Sales Supervisor, Sales Operations Manager, VP of Sales & Marketing, pre-and-post-sale technical teams, Business Development, and Elite Care Representatives.
• Perform other duties as assigned
• This position is hourly plus uncapped commission

Skills:

• Self-motivated with a competitive spirit
• Excellent communication skills – verbal and written
• Displays professionalism with customers and team members
• Extreme attention to detail
• Computer savvy and quick to learn new technology and software
• Ability to work efficiently in a fast-paced, team environment, with high volumes
• Bilingual in both English and Spanish

Education and Experience:

• High School Diploma
• 1 year previous inside sales experience or similar experience selling a product or service
• Previous experience in a performance driven role where hitting metrics is a requirement

Work Environment/Hazards:

• Working conditions primarily inside an office environment
• The noise level in the work environment is usually moderate
• High level of interaction with external/internal clients

Physical Demands:

• To perform this job successfully, the employee is frequently required to remain in a stationary position.
• Daily movements include sitting, standing, operating computers and other office equipment and moving about the office.
• The employee must be able to communicate via email and verbally via telephone.

Working Hours/Days:

• Full-time Requiring approximately 40 hours per week Monday through Friday

Job Type:

• Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Parental leave
• Vision insurance

Experience:

• Sales: 2 years (Required)

Language:

• Spanish (Required)
• English (Required)

Work Location:

• In person

Affinity Action (AAP/EEO Statement):

Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Drug Free Workplace:

Nextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.

Why Work For Nextlink?

We bring the high-speed Internet and phone experience to the underserved markets of Texas, Oklahoma, Kansas, Nebraska, Iowa and Illinois. We make a difference in the lives of everyone we serve, whether it is an online student, a work-at-home family, or large enterprises such as ISDs, higher education, or government entities.

Benefits Full-time work with overtime available Employer paid medical, dental, and vision 401K with a match Training provided Career advancement opportunities Paid time off and holidays Voluntary life insurance Referral bonus program