Inside Sales Representative

Service Wire Company; Houston (TX); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Comprehensive Insurance Options

Progressive PTO & Paid Holidays

401(k) with Company Match + Profit Sh

Career Growth & Learning Support

Tuition reimbursement up to $15,000

Referral Bonus Program

Job summary

Service Wire Company in Houston, TX seeks an Inside Sales Representative to quote, promote, and accurately process customer orders with strong product knowledge and a customer-first approach.

The role involves selling products, negotiating terms, preparing contracts, and visiting establishments to promote sales while maintaining records and responding to customer inquiries. A proactive, detail-oriented sales mindset is essential.

Qualifications

• Bachelor's degree preferred.
• 3-5 years of sales, customer service or related experience (industrial sales preferred).
• Knowledge of customer needs assessment, service quality, and customer satisfaction evaluation.

Responsibilities

• Sell products or services.
• Negotiate prices or terms of sales or service agreements.
• Prepare and submit sales contracts for orders.
• Visit establishments to evaluate needs or promote product or service sales.
• Maintain customer records using automated systems.
• Answer questions about products, prices, and availability.
• Quote prices, credit terms, or other bid specifications.
• Contact customers to discuss how products can meet their needs.
• Highlight product features based on customer needs and product capabilities.
• Recognize industry trends and new developments.

Skills

Sales experience

Customer service

Negotiation

CRM

Business development

Multitasking

Positive attitude

Communication skills

Education

Bachelor's degree preferred

Tools

CRM software

Microsoft Office

Job description

Service Wire Company, a premier supplier of industrial and utility wire and cable, is currently seeking an Inside Sales Representative in Houston, TX. If you are looking to join a great organization and a chance to become a part of our growing team, this may be the opportunity for you!

Position Summary:

Our Inside Sales Representatives are competitive self-starters who thrive in fast-paced environments. The selected individual will sell products by quoting, promoting, and accurately processing customer orders and should demonstrate product knowledge with a strong customer focus.

Tasks/Duties/Responsibilities:

• Sell products or services
• Negotiate prices or terms of sales or service agreements.
• Prepare and submit sales contracts for orders.
• Visit establishments to evaluate needs or to promote product or service sales.
• Maintain customer records, using automated systems.
• Answer customers' questions about products, prices and availability, or credit terms.
• Quote prices, credit terms, or other bid specifications.
• Contact new or existing customers to discuss how specific products or services can meet their needs.
• Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
• Recognize industry trends & new developments

Knowledge/Skills/Requirements:

• Bachelor's Degree Preferred
• 3-5 years of sales, customer service or related experience - Industrial sales preferred
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Strong Oral Expression and Comprehension - Communicate with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
• Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
• Negotiation
• Business Development
• Quote Preparation
• Customer Relationship Management (CRM)
• Microsoft Office
• Multitasking
• Positive Attitude

Reports To:

• Senior Sales Manager

The perks of joining our Team

• Comprehensive Insurance Options - Competitive medical coverage with a variety of plan choices
• Progressive PTO & Paid Holidays - Tenure-based paid time off pluseight paid holidaysannually
• 401(k) with Company Match + Profit Sharing - Matching 5% on 6% of employee contributions and annual profit‑sharing contributions
• Career Growth & Learning Support - Tuition reimbursement and employee assistance programs
• Tuition reimbursement up to $15,000 - annually to support your continued education and career growth
• Referral Bonus Program - Employee referral bonuses paid out over the new hire's first year
• See all benefits we offer here