Inside Sales Representative

Triple-S Steel Holdings, Inc.; Honey Brook (Chester County); On-site; USD 60,000 - 90,000; Full time

Job summary

Triple-S Steel Holdings, Inc. is seeking an Inside Sales Representative for naval shipbuilding, focused on developing sales opportunities and supporting program requirements.

You will work with naval yards, defense contractors, and suppliers to create quotations, ensure compliance with NAVSEA and MIL‑SPEC standards, and coordinate with Outside Sales, Customer Service, Operations, and Logistics. The role requires reading technical specifications and documentation, building strong customer

Qualifications

• Minimum two (2) years of experience in Inside Sales, Technical Sales, or industrial sales support.
• Experience in metals distribution or supply within naval, defense, or shipbuilding industry strongly preferred.
• Ability to read and interpret technical material specifications, certifications, and engineering documentation.
• Strong sales, communication, negotiation, and customer relationship skills.
• Excellent organizational and time-management abilities with attention to detail.
• Proficiency with Microsoft Office applications including Excel, Word and Outlook.
• Experience with CRM and ERP systems preferred.

Responsibilities

• Develop and maintain relationships with naval shipbuilding and defense customers.
• Identify sales opportunities and grow business with existing and prospective customers.
• Capture and interpret material specifications, certification requirements, and documentation needs.
• Prepare timely, technically accurate quotations meeting NAVSEA, MIL‑DTL, ASTM, ASME, ABS standards.
• Support naval program bids by collaborating on pricing, availability, and compliance.
• Communicate lead times, material availability, and technical requirements to customers and internal teams.
• Ensure orders are executed accurately and aligned with production schedules.
• Monitor project timelines and support expediting efforts for critical programs.
• Maintain records of customer interactions, quotations, technical requirements, and updates in CRM.
• Provide competitive intelligence and market insights related to naval programs.
• Support quality system compliance with Level I, SUBSAFE, DMR where applicable.

Skills

Sales

Communication

Negotiation

Customer relationships

Technical reading

Tools

CRM systems

ERP systems

MS Office

Job description

About the Position

The Inside Sales Representative - Naval Shipbuilding is responsible for developing and supporting sales opportunities within the naval and defense shipbuilding industry, including U.S. Navy shipyards, major defense contractors, and marine fabrication partners. This role requires a strong technical understanding of material specifications, certification requirements, and documentation standards used in naval vessel construction. The Inside Sales Representative works closely with customers to develop quotations, secure orders, and support naval program requirements while ensuring compliance with NAVSEA, MIL‑SPEC, ABS, and other governing standards. This position partners closely with Outside Sales, Customer Service, Operations, and Logistics to ensure successful execution of orders while maintaining strong customer relationships.

Responsibilities

• Develop and maintain strong relationships with customers in the naval shipbuilding and defense industry.
• Identify sales opportunities and grow business with existing and prospective naval shipbuilding customers.
• Capture and interpret detailed material specifications, certification requirements, and documentation needs for customer inquiries.
• Prepare timely and technically accurate quotations that meet NAVSEA, MIL‑DTL, ASTM, ASME, ABS, and related standards.
• Support major naval program bids by collaborating with Outside Sales and leadership on pricing, availability, and compliance requirements.
• Communicate mill lead times, material availability, and technical requirements to customers and internal teams.
• Work closely with Customer Service and Operations to ensure orders are executed accurately and in alignment with customer production schedules.
• Monitor project timelines and support expediting efforts for critical shipbuilding programs when necessary.
• Maintain accurate records of customer interactions, quotations, technical requirements, and project updates in the CRM system.
• Provide management with competitive intelligence and market insights related to naval programs and shipbuilding activity.
• Support the company’s quality system, including compliance with Level I, SUBSAFE, DMR, and other controlled material requirements where applicable.

Education and Experience

• Minimum two (2) years of experience in Inside Sales, Technical Sales, or industrial sales support.
• Experience in metals distribution or supply within the naval, defense, or shipbuilding industry strongly preferred.
• Ability to read and interpret technical material specifications, certifications, and engineering documentation.
• Strong sales, communication, negotiation, and customer relationship skills.
• Excellent organizational and time‑management abilities with attention to detail.
• Proficiency in Microsoft Office applications including Excel, Word and Outlook.
• Experience with CRM and ERP systems preferred.