Inside Sales Representative

Gexpro Services; High Point (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Flexible spending accounts

Employee assistance program

Wellness program

Pet insurance

Tuition reimbursement

401(k) with match

Paid holidays

PTO

Job summary

Gexpro Services is seeking an Inside Sales Account Manager in High Point, NC. The role involves processing customer orders, quoting terms, and sourcing products to fulfill sales cycles.

You will engage via inbound and outbound calls, identify opportunities, and monitor fulfillment to ensure customer satisfaction. The ideal candidate has a high school diploma or GED, strong communication and negotiation skills, and the ability to work overtime as needed.

Qualifications

• Requires a high school diploma or GED and a combination of relevant customer-facing sales experience.
• Ability to process customer orders and quote terms, with overtime as needed.
• Strong negotiation, communication and problem-solving skills.

Responsibilities

• Process customer orders by quoting prices, delivery specs and payment terms.
• Source new sales opportunities through inbound/outbound calls and emails.
• Communicate with customers to understand needs and source products for orders.
• Research pricing/products and report market trends information.
• Provide quotations and follow up through the purchasing cycle.
• Handle multiple inquiries, process orders and resolve issues with root-cause analysis.

Skills

Customer facing

Sales orders processing

Negotiation

Communication

Organizational skills

Problem solving

Education

High school diploma or GED

Two-year technical degree (preferred)

Job description

Gexpro Services

Company Overview: Gexpro Services is a world-class Supply Chain Services outsource provider, specializing in developing and managing production inventory management programs. Our managed inventory programs are designed to support manufacturing OEM's with their engineered production material specifications, fulfillment, and quality requirements.

Inside Sales Account Manager Retention Bonus:

Gexpro Services is offering a retention bonus up to $1,000 paid in two increments following 90 and 180 days of employment to all external candidates.

Inside Sales Account Manager Benefits:

• Medical, dental, vision and life insurance.
• Flexible spending accounts
• Employee assistance program
• Health wellness programs
• Pet insurance
• Tuition reimbursement
• Eligible employees are able to contribute to our 401(k) immediately with a competitive match
• Several paid holidays and paid time off that includes personal, sick and vacation time

Inside Sales Account Manager Responsibilities:

We are looking for an Inside Sales Account Manager to fill an immediate opening. The qualified Inside Sales Account Manager must possess a high school diploma or GED and have a combination of relevant experience in a customer-facing role, processing sales orders. A qualified candidate will be able to perform the following task:

• Processes customer orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate.
• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Communicating with customers to understand their needs, identify sales opportunities, and source products to process sales orders and monitor customer fulfillment.
• Research and report pricing, products, and current/future market trends information.
• Processes product quotations and provides continuous follow up throughout the completion of the customer's purchasing cycle.
• Handle multiple customer inquiries, process orders, and resolve customer issues promptly using root-cause analysis.

Inside Sales Account Manager Job Requirements:

The Inside Sales Account Manager must preferably possess a high school diploma or GED, or a two-year technical degree or more is preferred. The Inside Sales Account Manager should preferably possess previous experience in a customer-facing sales environment or an equivalent experience in an industry with strong sales skills. The Inside Sales Account Manager should possess a combination of product and application knowledge, negotiation skills, interpersonal skills, effective communication skills, organization skills, and problem-solving skills to drive decisions with influence. The ideal candidate must also possess the ability to work overtime as needed.

DISCLAIMER:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Gexpro Services (A VEVRAA Federal Contractor) is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

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