Inside Sales Representative

Cerro Wire LLC; Hartselle (AL); On-site; USD 42,000 - 65,000; Full time

Job summary

Cerrowire, part of Marmon Holdings, is seeking an Inside Sales Representative to support reps and customers by managing quotes, pricing, orders, and lead times. You will collaborate with Sales Directors, present pricing confidently, and communicate market intelligence to drive accurate quotes and a smooth fulfillment process.

The role requires an Associate degree with 3 years in customer service or inside sales in manufacturing; Bachelor's preferred.

Qualifications

• Associates degree with three years of Customer Service or Inside Sales experience in a manufacturing environment is required.
• Bachelor's degree preferred (Business, Finance, or related field).
• Proficiency in Windows Office Suite products
• Proficient with Sage ERP Products preferred
• Demonstrated analytical skills
• Demonstrated organizational skills
• Proven attention to detail
• Excellent verbal and written communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Ability to work well in a team environment

Responsibilities

• Develop a thorough understanding of Cerrowire's products, systems, and quoting processes
• Present pricing and manage quote creation, including complex requests, to ensure accuracy and strategic alignment
• Maintain ongoing communication with customers and reps regarding pricing and availability
• Coordinate with production and shipping departments to verify product availability and lead times
• Track and communicate customer feedback and market intelligence to the broader sales and management teams
• Monitor and process orders into the system, ensuring all details are accurate and up to date
• Provide backup support for team members as needed
• Proactively identify and resolve internal or customer-facing issues through cross-departmental coordination
• Maintain detailed records of communications, issues, and resolutions
• Serve as a backup for customer service representatives when they are out of the office
• Other duties as assigned

Skills

Customer service

Inside sales

Analytical skills

Organizational skills

Attention to detail

Verbal and written communication

Time management

Teamwork

Education

Associate degree

Bachelor's degree preferred

Tools

Windows Office

Sage ERP

Job description

Cerro Wire LLC As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.

Summary Description of Position

The Inside Sales Representative plays a vital role in ensuring a high level of service for Cerrowire manufacturers' reps and customers. The Inside Sales Representative works hand in hand with the Sales Directors in setting levels for quotes and communicating with Reps and Customers on pricing. This role supports internal and external customers by managing quotes, negotiating pricing based on daily commodity fluctuations, processing orders, advising lead times for quotes, and maintaining proactive communication across departments. Key to success in this position is the ability to present pricing confidently, gather and share market intelligence, and manage complex quoting scenarios. Effective Inside Sales Representatives help ensure that customer needs are met efficiently and accurately, contributing to a smooth sales and fulfillment process.

Key to success in this position

Key to success in this position is the ability to present pricing confidently, gather and share market intelligence, and manage complex quoting scenarios. Effective Inside Sales Representatives help ensure that customer needs are met efficiently and accurately, contributing to a smooth sales and fulfillment process.

Minimum Requirements and Qualifications

• Associates degree with three years of Customer Service or Inside Sales experience in a manufacturing environment required.
• Bachelor's degree preferred (Business, Finance, or related field preferred).
• Proficiency in Windows Office Suite products
• Proficient with Sage ERP Products preferred
• Demonstrated analytical skills
• Demonstrated organizational skills
• Proven attention to detail
• Excellent verbal and written communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Ability to work well in a team environment

Major Responsibility Areas and Duties

• Develop a thorough understanding of Cerrowire's products, systems, and quoting processes
• Present pricing and manage quote creation, including complex requests, to ensure accuracy and strategic alignment
• Maintain ongoing communication with customers and reps regarding pricing and availability
• Coordinate with production and shipping departments to verify product availability and lead times
• Track and communicate customer feedback and market intelligence to the broader sales and management teams
• Monitor and process orders into the system, ensuring all details are accurate and up to date
• Provide backup support for team members as needed
• Proactively identify and resolve internal or customer-facing issues through cross-departmental coordination
• Maintain detailed records of communications, issues, and resolutions
• Serve as a backup for customer service representatives when they are out of the office
• Other duties as assigned

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.

If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], and please be sure to include the title and the location of the position for which you are applying.

Welcome to the biggest small business you'll ever find. Part of Berkshire Hathaway, Marmon is a global industrial organization made of 11 industry groups with 30K employees and $12 billion in annual revenue. As leaders in their respective industries, our 120+ companies thrive on an independent mindset and entrepreneurial spirit. At the same time, they benefit from being part of our industry groups—where they're able to tap into the expertise and insights of other Marmon companies.

While we're all unique, we all share a common commitment to doing things that matter, leading at every level, and winning a better way. When you work at Marmon, you're advancing our everyday world and beyond. Our engineering solutions help millions around the world stay connected, healthy, and safe. Wherever you're at in your career, our people and resources will help you go further. As you grow your skills, you can also move up and around our 120+ companies. Work at a place you can stand behind. We show up to win every day, uphold the highest ethical standards, and always look to put each other in the best position to win.