Inside Sales Representative

Oldcastle APG; Greenville (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Retirement plan

Wellness program

Growth opportunities

Job summary

Oldcastle APG in Greenville, SC is seeking an inside sales professional to handle counter and phone inquiries, process orders, and coordinate with dispatch and vendors. The role blends customer service with sales support for outside representatives and contractors.

The ideal candidate has a high school diploma, proficiency with Word/Excel/Outlook, and prior sales experience; bilingual English/Spanish is preferred, with forklift experience seen as a plus.

Qualifications

• High school diploma/equivalent or related education/experience.
• Proficient in Microsoft Word, Excel and Outlook.
• Previous sales experience.
• Experience with multi-line phone system preferred.
• Knowledge of concrete masonry is a plus.
• Bilingual (English/Spanish) preferred.
• Some forklift experience preferred.

Responsibilities

• Receive customer phone calls; provide support to customers and contractors via phone and in person.
• Refer to product catalogs and specification guides to determine related product uses and applications.
• Work closely with outside sales representatives regarding sales promotions and initiatives which require phone contact and follow-up.
• Help customers with design ideas/problems; provides customer feedback to management.
• Coordinate delivery schedules with dispatch and maintain customer informed of such schedules.
• Retrieve information for credit department when needed.

Skills

Customer service

Communication

Bilingual: English/Spanish

Sales experience

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Multi-line phone system

Job description

Job ID: 524942

Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.

Job Summary

This role is responsible for inside sales and/or counter sales. The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with dispatch, internal company departments, and vendors in a fast-paced office. This position is often combined with customer service initiatives and providing support to outside sales representatives as needed.

Job Responsibilities

• Receive customer phone calls; provide support to customers and contractors via phone and in person
• Refer to product catalogs and specification guides to determine related product uses and applications
• Work closely with outside sales representatives regarding sales promotions and initiatives which require phone contact and follow-up
• Help customers with design ideas/problems; provides customer feedback to management
• Coordinate delivery schedules with dispatch and maintain customer informed of such schedules
• Retrieve information for credit department when needed

Job Requirements

• High school diploma/equivalent or comparable combination of education, experience or training in related field
• Skilled in Microsoft Word, Excel and Outlook
• Previous sales experience
• Experience with multi-line phone system preferred
• Knowledge of concrete masonry is a plus
• Bilingual (English/Spanish) preferred
• Some forklift experience preferred

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programsAn inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

Oldcastle APG, a CRH Company, is an affirmative action and equal opportunity employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.