Inside Sales Representative

Beacon Roofing Supply, Inc; Granite City (IL); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid time off and holidays

Paid training and certifications

Job summary

QXO is seeking a customer service and sales associate in Granite City, IL to handle price quotes, orders, returns, product information, and billing inquiries. You will coordinate delivery with operations teams and support the Outside Sales team, while adhering to pricing policies.

We value prior front-line customer service experience; construction or building materials familiarity helps. Bilingual Spanish is a plus.

Qualifications

• Previous front-line customer service and sales experience.
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management.
• Spanish bilingual proficiency a plus.

Responsibilities

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies of customer financial services.

Skills

Front-line customer service

Communication

Spanish language

Computer proficiency

Learn product information

Job description

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What you'll do:

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

What you'll bring:

• Previous front-line customer service and sales experience
• Industry experience with construction or building materials a plus
• computer proficient
• Spanish bilingual proficiency a plus
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management
• Eagerness and ability to learn and retain vast amounts of product information

What you'll earn:

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certificationsLegal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

Benefits for union-represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.

Salary Range:

USD $19.95 - USD $29.86 /Hr.