Inside Sales Representative

Conestoga Wood Specialties; East Earl (Lancaster County); On-site; USD 55,000 - 85,000; Full time

Job summary

Conestoga Wood Specialties is seeking an Inside Sales Representative to manage the Western U.S. territory from our East Earl, PA facility.

The role emphasizes building customer relationships, negotiating commitments, and growing account profitability via phone and email outreach. Ideal candidates will have a college degree, 3+ years in inside sales within manufacturing/CPG, and strong communication and presentation skills, with proficiency in MS Office.

Qualifications

• College degree required.
• 3+ years of inside sales experience in a manufacturing/CPG environment.
• Exceptional communication and presentation skills.
• Proficiency with MS Office software.

Responsibilities

• Call customers across the assigned territory to solicit and deepen relationships and increase volume.
• Promote products and services using consultative selling techniques while understanding customer business practices.
• Train and educate customers on Conestoga products via Zoom meetings and phone calls.
• Provide troubleshooting assistance to internal and external customers.
• Negotiate trade discounts to manage profitability according to guidelines.
• Prepare reports on customers, market data, and competitors for internal departments.

Skills

Exceptional communication

Education

College degree

Tools

MS Office

Job description

Description

Reporting to the Director of National Sales, our Inside Sales Representative is responsible to manage the Western U.S. territory (including Arizona, Arkansas, California, Colorado, Idaho, Nevada, New Mexico, Oklahoma, Oregon, Texas, Utah, and Wyoming) and to establish sales relationships, negotiate customer purchase commitments and maintain the accounts of existing customers to meet predetermined territory sales goals. This person is also responsible to promote products and services while communicating customer feedback and troubleshooting quality and service issues. Location of the role will be at our East Earl, PA facility. Travel would generally be limited to less than 5% of yearly working hours with most sales’ interaction being through phone call and email solicitation. This position offers the opportunity to progress to an outside sales position as the opportunity arises.

Job Details

Reporting to the Director of National Sales, our Inside Sales Representative is responsible to manage the Western U.S. territory (including Arizona, Arkansas, California, Colorado, Idaho, Nevada, New Mexico, Oklahoma, Oregon, Texas, Utah, and Wyoming) and to establish sales relationships, negotiate customer purchase commitments and maintain the accounts of existing customers to meet predetermined territory sales goals. This person is also responsible to promote products and services while communicating customer feedback and troubleshooting quality and service issues. Location of the role will be at our East Earl, PA facility. Travel would generally be limited to less than 5% of yearly working hours with most sales’ interaction being through phone call and email solicitation. This position offers the opportunity to progress to an outside sales position as the opportunity arises.

Key Functions Of The Position

• Call customers throughout the assigned geographical territory including existing and prospective customers, soliciting/enriching buying relationships and increasing territory purchase volume
• Promote products and services through consultative selling techniques while pursuing a strengthened understanding of customer business practices
• Train and educate customers on Conestoga products through Zoom meetings and phone calls
• Provide troubleshooting assistance to both internal and external customers
• Manage profitability through negotiation of trade discounts based on purchase volume and other factors in compliance with predetermined trade discount guidelines
• Prepare required reports on customer, marketplace, and competitor data to make internal departments aware of product and service needs

Required Experience

• College degree
• 3+ years of successful inside sales experience in a manufacturing/consumer packaged goods environment
• Exceptional communication and presentation skills
• Proficient with MS Office software