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Port View Resources is seeking an Inside Sales Representative in Duluth, GA, to manage and grow existing accounts and support new business development. You will be the go-to contact for product, pricing, and problem-solving, engaging with clients via phone, email, and CRM tools.
The role emphasizes relationship-building, proactive communication, and collaboration with marketing, with occasional travel for training and trade shows.
Our client, a global manufacturer, is looking for an Inside Sales Representative to join their Sales team in Duluth, Georgia. In this role, you'll manage and grow relationships with existing accounts, support new business development, and become the go-to person our customers rely on for products, pricing, and problem-solving. You'll gain deep product and industry knowledge while building a long-term career with a company that values innovation and originality. Experience selling into tool-related or industrial accounts is a big plus.
Manage and grow existing accounts, building sustainable relationships with key contacts through regular phone and email contact
Negotiate prices and contract terms with clients as needed
Follow up on open inquiries and quotations, keeping the CRM up to date
Conduct post-sales follow-up to ensure customer satisfaction.
Prepare periodic reports on client needs, interests, and competitor activity
Handle sales inquiries and quotation administration, invoicing, filing, and inventory control
Support Live Chat coverage and participate in marketing activities such as trade shows
Travel occasionally (a few times a year) for onsite training, trade shows, or annual inventory
Bachelor's degree and 1-2 years of sales experience, or an equivalent combination of education and experience
Experience with SAP, Salesforce CRM, or industrial sales is a plus
Strong communication skills, both written and verbal, with the ability to work across all levels of an organization
A consultative, problem-solving approach to customer needs
Proactive, results-driven, and comfortable working independently as well as part of a team
Intermediate proficiency with Microsoft Outlook, Word, Excel, and PowerPoint; comfortable learning CRM software
Valid driver's license
Must be able to read, write, and communicate fluently in English