Inside Sales Representative

Wire 3; Daytona Beach (FL); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Company-paid medical, dental, and vision insurance

120 hours paid time off (PTO) after 90-day probation

401(k) plan with company match

6 major paid holidays

40 hours of paid sick leave

Job summary

Wire 3 is seeking a dynamic Inside Sales Representative in Daytona Beach, FL, to connect with potential customers and promote our fiber optic internet solutions. The role requires strong communication skills and the ability to understand customer needs. Responsibilities include initiating contact with customers, maintaining customer relationships, and achieving sales targets. We offer a competitive hourly wage of $18.00 plus uncapped commission, along with comprehensive benefits including company-paid insurance premiums, paid time off, and a 401(k) plan with a company match.

Qualifications

• Must demonstrate ability to effectively communicate and close sales.
• Proficiency in using personal computers and tablets.
• Availability to work various shifts as needed.

Responsibilities

• Initiate contact with prospective customers via phone, email, and chat.
• Build and maintain strong customer relationships.
• Achieve sales targets through follow-ups and consultative sales approach.

Skills

Exceptional verbal and written communication

Strong listening skills

Customer service orientation

Self-motivated

Multitasking and prioritization

Tech-savvy

Experience in inside sales

Communication of service value

Education

High school diploma or GED

Job description

JOB OVERVIEW

We are looking for a dynamic and driven Inside Sales Representative located in or near Longwood, FL, to join our team at Wire 3. In this role, you will play a key part in our mission to provide the fastest and most reliable internet service to customers throughout Florida. You will connect with potential customers, assess their needs, and present our outstanding fiber optic internet solutions tailored to meet those needs. We’re offering a competitive, local alternative to the big providers, and we need passionate team members to help us share that message with the communities we proudly serve.

RESPONSIBILITIES

• Initiate contact with prospective customers through phone, email, and chat to introduce and promote Wire 3’s fiber optic internet services
• Identify customer pain points and needs to effectively convey the unique value of Wire 3’s offerings
• Maintain an in-depth understanding of Wire 3’s products, services, and competitive advantages to enhance customer interactions
• Achieve and surpass sales targets through diligent follow-ups and a consultative sales approach
• Foster and sustain strong relationships with customers to ensure satisfaction and long-term loyalty
• Partner with Marketing and Field Sales teams to refine sales strategies and optimize campaigns
• Accurately record all customer interactions and sales activities in the CRM system
• Other duties as assigned

REQUIRED SKILLS / ABILITIES

• Confident, outgoing, and personable with exceptional verbal and written communication abilities
• Strong listening skills and a passion for delivering outstanding customer service
• Team-oriented yet self-motivated and capable of working independently as a self-starter
• Proficient multitasking, prioritization, and time-management skills with excellent organizational skills and attention to detail
• Adaptable to a fast-paced, dynamic environment and responsive to changing customer needs
• Tech-savvy with proficiency in using personal computers and tablets and a basic understanding of internet services and technology
• Proven experience in inside sales, direct sales, or telemarketing, ideally in telecommunications or the technology industry preferred
• Demonstrated ability to effectively communicate the value of services and close sales
• Must be able to pass a criminal background check

EDUCATION / EXPERIENCE

• High school diploma or GED required
• Sales experience preferred but not required

PHYSICAL REQUIREMENTS

• This is an in-office role based in Daytona Beach, FL, four days per week with Wednesdays designated as a work-from-home day
• Availability to work a variety of shifts including afternoons, evenings, and weekends; shift schedules are assigned based on business needs and team coverage requirements

BENEFITS

• $18.00 per hour + uncapped commission
• Company-paid premiums for medical, dental, and vision insurance for you and your dependents
• Dynamic environment with diverse growth opportunities
• Emphasis on learning and development to support career and personal growth
• Work-life balance 120 hours paid time off (PTO) after 90-day probation period
• 40 hours of paid sick leave
• 6 major paid holidays off
• 401(k) plan with company match.

EOE STATEMENT

Wire 3 is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Wire 3 is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Wire 3 are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, national origin, disability status, veteran status, domestic violence victim status or any other characteristic protected by the laws or regulations in the locations we operate. Wire 3 will not tolerate discrimination or harassment based on any of these characteristics. Wire 3 encourages applicants of all ages.