Inside Sales Representative

Beacon Roofing Supply, Inc; Columbia (MD); On-site; USD 30,238 - 45,240; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

Paid time off

Paid training and certifications

Legal assistance

Pet insurance

Employee assistance program

Job summary

Join QXO, North America's largest building products distributor, where you will play a key role in our customer service operations. This position involves processing customer requests, coordinating deliveries, and supporting our Outside Sales team.

We are looking for candidates with customer service experience and strong communication skills. Bilingual proficiency in Spanish is a plus. Enjoy excellent benefits including medical insurance and a 401(k) plan.

Qualifications

• Previous front-line customer service and sales experience.
• Industry experience with construction or building materials a plus.
• Spanish bilingual proficiency a plus.
• Ability to effectively communicate and follow-up with customers.
• Eagerness to learn and retain vast amounts of product information.

Responsibilities

• Receive and process requests for quotes, orders, and returns.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders.
• Support the Outside Sales team.
• Adhere to pricing guidelines and customer policies.

Skills

Customer service experience

Sales experience

Bilingual (Spanish)

Communication skills

Product knowledge retention

Job description

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest‑growing company in the $800 billion building products distribution industry and plans to become the tech‑enabled leader by delivering best‑in‑class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth.

What you’ll do

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

What you’ll bring

• Previous front‑line customer service and sales experience
• Industry experience with construction or building materials a plus
• Spanish bilingual proficiency a plus
• Ability to effectively communicate and follow‑up with customers, vendors, team members, and management
• Eagerness and ability to learn and retain vast amounts of product information

What you’ll earn

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

Benefits for union‑represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

USD $21.95 - USD $32.84 /Hr.