Inside Sales Representative

dbrobertsexternal; City of Rochester (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

DB Roberts is seeking an Inside Sales Representative to grow existing customer accounts and cultivate new business within your assigned territory. You will manage transactional accounts, provide standard quotes, and follow established pricing guidelines to drive revenue.

You will partner with Field Sales, identify growth markets, and build strong relationships with key contacts. This role requires effective communication, a customer-focused approach, and the ability to handle a book of business

Qualifications

• Bachelor's degree required or equivalent experience in sales or related field.
• 1-2 years of successful sales or related experience preferred.
• Must be a U.S. Person as defined by ITAR.

Responsibilities

• Work with Field Sales Representatives to increase business at assigned accounts.
• Identify, profile, qualify and quantify key growth markets and accounts.
• Develop solid working relationships with key contacts within assigned customers.
• Provide high levels of customer service through calls, emails, letters, and faxes.
• Develop and execute effective quoting strategies for assigned customers.
• Provide backup support for other Inside Sales team members.

Skills

Customer service

Communication

Organizational skills

ITAR US Person

Field collaboration

Negotiation

Education

Bachelor's degree

Tools

CRM software

Job description

The major objective for this Inside Sales Representative position is to increase sales in your assigned territory through growing existing customer accounts, cultivating new accounts, and creating new business opportunities. You will manage transactional accounts, provide standard quoting, and operate within established pricing guidelines. You will be in a thriving environment handling established OEM and contract manufacturing (CM) accounts. Your goal is to take DB Roberts, its franchised lines, and services deeper into the accounts and be the indispensable and trusted go-to source.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Other duties as assigned.

• Work with Field Sales Representatives to increase business at assigned accounts.
• Identify, profile, qualify and quantify key growth markets and accounts.
• Develop solid working relationships with key contacts within assigned customers.
• Provide high levels of customer service through phone calls, emails, letters, and faxes.
• Develop and execute effective quoting strategies for assigned customers.
• Provide regular backup support for other Inside Sales team members.
• Handling book of business of 3 million dollars or less annually.

EDUCATION/EXPERIENCE:

• Bachelor's degree (B.A.) from a four-year College or university or have mechanical aptitude with at least one year experience selling fasteners or related product preferred.
• 1-2 years successful sales or related experience.

SKILLS AND REQUIREMENTS:

• To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (I.e., 'Green Card Holder'), Political Asylee, or Refugee.
• Must be able to report to assigned office location during scheduled in-office workdays.
• Excellent communication and interpersonal skills.
• Strong customer service skills, customer focus.
• Strong attention to detail and organizational skills.

PHYSICAL REQUIREMENTS:

While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job.

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Substantial movements (motions) of the wrists, hands, and/or fingers (paperwork, typing, using mouse/keyboard). The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

WORKING CONDITIONS:

Position is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)

Equal Opportunity Employer

We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.