Inside Sales Representative

DO Supply, LLC.; Cary (NC); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Paid time off (PTO)

Paid company holidays

Disability insurance

Life insurance

Job summary

DO Supply LLC is seeking an Inside Sales Representative in Cary, NC. This full-time on-site role focuses on handling inbound inquiries, sourcing solutions, and processing quotes and orders to drive customer satisfaction and growth.

You will build strong customer relationships, identify needs, and coordinate with Purchasing, Logistics, CS, and Operations to ensure smooth fulfillment. Growth opportunities and competitive compensation accompany this position.

Qualifications

• High School Diploma or equivalent required.
• Experience in inside sales or customer service preferred.
• CRM experience is a plus.
• Industrial/automation knowledge is advantageous.

Responsibilities

• Handle a high volume of inbound calls and emails.
• Develop and maintain relationships with customers.
• Identify needs and recommend products and solutions.
• Prepare quotes and process sales orders accurately.
• Collaborate with Purchasing, Logistics, CS, and Operations to support orders.
• Maintain accurate customer records and opportunities in CRM.
• Meet or exceed individual and team sales goals.
• Stay informed on product offerings and industry trends.

Skills

Communication

Customer Service

Relationship Building

Time Management

Multitasking

Ownership

Technical Products

CRM

Education

High School Diploma

Tools

CRM software

Order processing software

Sales software

Job description

Category Sales Job Location Cary, NC, US Position Type Full-Time/Regular

Inside Sales Representative

DO Supply LLC | Sales

Full-Time | Hourly | On-site

Schedule: Monday-Friday – 8:00am to 5:00pm

1652 Old Apex Road, Cary, NC 27513

Summary

DO Supply is a global supplier of industrial automation equipment, helping manufacturers around the world keep their operations running efficiently. We are seeking a motivated and customer-focused Inside Sales Representative to join our growing Sales team. This role is ideal for someone who enjoys building relationships, solving customer challenges, and driving sales results. You'll work directly with customers to identify their needs, source products, prepare quotes, and manage orders from inquiry through fulfillment. Whether you're an experienced sales professional or looking to build a career in industrial sales, this position offers strong growth potential and earning opportunities.

Key Responsibilities

• Manage a high volume of inbound customer calls and emails
• Develop and maintain strong relationships with new and existing customers
• Identify customer needs and recommend appropriate products and solutions
• Prepare quotes and process sales orders accurately and efficiently
• Source products and identify opportunities to improve company inventory
• Follow up on quotes, leads, and open opportunities to maximize sales conversions
• Meet and work toward exceeding individual and team sales goals
• Maintain accurate customer records, opportunities, and transactions within company systems
• Collaborate with Purchasing, Logistics, Customer Service, and Operations teams to support seamless order fulfillment
• Stay informed on product offerings, industry trends, and competitor activity
• Provide exceptional customer service throughout every stage of the sales process
• Resolve customer questions, concerns, and order-related issues in a timely and professional manner
• Participate in ongoing sales training and professional development opportunities
• Perform additional duties and projects as assigned

What We Are Looking For

• Strong verbal and written communication skills
• Self-motivated and results-driven mindset
• Excellent customer service and relationship-building abilities
• Strong organizational and time-management skills
• Ability to manage multiple priorities in a fast-paced environment
• Positive attitude and team-oriented approach
• Ability to take ownership of opportunities and drive results
• Desire to learn technical products and industrial automation solutions

Knowledge And Skills

• Strong customer service and sales skills
• Professional communication by phone and email
• Ability to identify customer needs and recommend solutions
• Strong computer proficiency and ability to learn company systems
• CRM or order management system experience preferred
• Strong attention to detail and follow-up skills
• Effective problem-solving abilities
• Ability to multitask and prioritize workload efficiently

Education And Experience

• High School Diploma or equivalent required
• Previous inside sales, customer service, account management, or business development experience preferred
• Experience using CRM systems, order processing software, or similar business applications is a plus
• Industrial, technical, manufacturing, distribution, or automation industry experience is advantageous

DO Supply Benefits

• Medical, dental, and vision coverage starting Day 1 of employment
• 10 PTO days
• 5 paid sick days
• Paid company holidays
• Company-paid short-term and long-term disability
• Company-paid life insurance
• 401(k) with employer matching

Work Schedule

This full-time position is scheduled Monday through Friday from 8:00am to 5:00pm. Regular and reliable attendance is expected in accordance with company policy.

Work Environment

This position operates in a fast-paced, team-oriented office environment with frequent customer interaction by phone and email. Employees regularly use computers, sales software, CRM platforms, and internal business systems to manage customer relationships and sales activity. Professional communication, collaboration, and responsiveness are essential to success in this role.

DO Supply LLC is an equal opportunity employer.