Inside Sales Representative

Allied Universal; Carrollton, Northern (TX, KY); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid holidays

Vacation accrual

Job summary

Allied Universal Technology Services is seeking an Inside Sales Representative (ISR) to drive growth by connecting with inbound B2B clients, qualifying leads, and closing transactional technology sales. You will collaborate with cross-functional teams to deliver tailored solutions and ensure a seamless customer experience from initial contact to post-sale support.

The role requires 1+ year of B2B inside sales, proficiency with Salesforce/Microsoft Office, and strong communication.

Qualifications

• Must possess one of the following: Bachelor’s degree in Business or related field; Associate’s degree in Business or related field with 2+ years of inside sales experience; High school diploma with 4+ years inside sales experience.
• Minimum of one (1) year of B2B inside sales experience.
• Proficiency in Salesforce or comparable CRM tools and Microsoft Office.
• Excellent communication and interpersonal skills.
• Demonstrated consultative selling capability—discovery, objection handling, solution fit, and closing.
• Highly organized, detail oriented and goal driven.
• Adaptable to fast-paced, growth-oriented environments.

Responsibilities

• Respond promptly to inbound b2b client referrals from existing clients and internal teams.
• Conduct discovery calls to assess customer needs and recommend Allied Universal Technology Services solutions (video surveillance, access control, alarm monitoring, managed services).
• Present clear, value-driven proposals and pricing quotes to prospective clients.

Skills

B2B inside sales

Communication

Customer focus

Forecasting / pipeline

Education

Bachelor’s degree in Business or related field

Associate’s degree in Business or related field

High school diploma

Tools

Salesforce

Microsoft Office

Job description

Company Overview:

Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team.

Allied Universal® is hiring a Inside Sales Representative (ISR). The Inside Sales Representative (ISR) is a driven inside sales professional passionate about technology and customer success. The Inside Sales Representative will play a pivotal role in driving growth by connecting with inbound B2B clients, qualifying leads, and closing transactional technology sales. This role collaborates with cross-functional teams to deliver tailored solutions and ensure seamless customer experience from initial contact to post-sale support.

• Newly created position supporting a company experiencing strong growth and continued success.
• Engage with inbound client referrals and build lasting client relationships.
• Bring energy, drive, and a results-driven mindset to a fast-paced team. Base wage: $50,000 - $60,000 + bonus eligibility.

RESPONSIBILITIES:

• Respond promptly to inbound b2b client referrals from existing clients and internal teams
• Conduct discovery calls to assess customer needs and recommend Allied Universal Technology Services solutions (video surveillance, access control, alarm monitoring, managed services)
• Present clear, value-driven proposals and pricing quotes to prospective clients

Sales Process & Pipeline Management:

• Create and manage quotes using approved tools (e.g., WeSuite)
• Maintain accurate records and opportunity notes in CRM (Salesforce)
• Track key performance indicators (KPIs) such as lead response time, conversion rate, win rate, bookings, and sales cycle time
• Participate in weekly pipeline and forecast reviews with the Inside Sales Manager

Collaboration and Customer Experience:

• Coordinate with operations, technology integration, and client success teams for smooth transitions and customer satisfaction
• Ensure clear documentation of scope and expectations throughout the sales process
• Deliver a professional, responsive experience across calls, emails, and digital channels

Compliance and Contracting:

• Support contracting using standard terms and addenda
• Adhere to AUTS sales process controls, documentation standards, and data quality requirements

QUALIFICATIONS (MUST HAVE):

• Must possess one of the following:
  • Bachelor’s degree in Business or related field
  • Associate’s degree in Business or related field, with 2+ years of inside sales experience
  • High school diploma with 4+ years of inside sales experience
• Minimum of one (1) year of B2B inside sales experience
• Proficiency in Salesforce or comparable CRM tools and Microsoft Office
• Excellent communication and interpersonal skills
• Demonstrated consultative selling capability—discovery, objection handling, solution fit, and closing
• Highly organized, detail oriented and goal driven
• Adaptable to fast-paced, growth-oriented environments.

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Experience in security technology, SaaS, or B2B technology sales
• Exposure to integrated guarding and technology solution sales or managed services environments
• Background in process improvement, change management, or sales enablement initiatives

BENEFITS:

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com