Inside Sales Representative

Triad-Technologies-LL; Brecksville (OH); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Triad-Technologies-LL is seeking an Inside Sales Representative (ISR) to expand customer coverage and drive proactive outreach. You will generate new conversations, re-engage dormant accounts, identify cross-selling opportunities, and build a robust pipeline that supports the branches, field sales, and engineered solutions teams.

This full-time role offers exposure to sales, operations, and engineering in a fast-paced industrial distribution environment.

Formación

• Experience in outbound sales and pipeline development.
• Ability to build rapport and identify customer needs.
• Proficient in documenting activities and opportunities in CRM.

Responsabilidades

• Complete 50+ outbound call attempts daily to target SMBs/mid-market.
• Re-engage dormant accounts and identify cross-sell opportunities.
• Develop and maintain a defined account portfolio with revenue targets.
• Partner with inside and field sales teams for larger opportunities.
• Document outreach, insights, and opportunities in CRM with accuracy.
• Utilize sales enablement tools to track follow-ups and increase productivity.
• Maintain call planning discipline and effective time management.

Conocimientos

Outbound calls

Account management

CRM usability

Pipeline management

Discovery questions

Communication

Time management

Team collaboration

Herramientas

CRM software

Email platforms

Microsoft Office

Descripción del empleo

The Inside Sales Representative (ISR) plays a key role in Triad’s newly established Inside Sales function, designed to expand customer coverage, drive proactive outreach, accelerate quote follow-up, and support growth across Triad’s diversified product portfolio. As one of the first members of this team, the ISR will contribute to both execution and the development of team processes, operating rhythms, and customer engagement standards.This position is responsible for generating new conversations, re-engaging dormant accounts, identifying cross-selling opportunities, and creating a pipeline that supports branches, field sales, and engineered solutions teams. The role offers exposure to sales, operations, and engineering, providing a strong foundation for long-term growth within industrial distribution, automation, and technical sales. This is a full-time position, Monday – Friday, 8:00 am – 5:00 pm.Complete 50+ outbound calls daily to small and mid-sized customers to uncover needs, recommend relevant products, and re-engage accounts that have not purchased recently.Build trust and rapport with assigned accounts by understanding buying patterns, equipment requirements, and service expectations.Re-engage dormant or low-activity customers with tailored outreach and product recommendations.Identify underutilized product categories and missed opportunities within assigned accounts.Recommend products and solutions that expand customer spend across Triad’s portfolio.Manage a defined portfolio of accounts and maintain accountability for activity, engagement, and incremental revenue targets.Partner with inside and field sales teams to seamlessly transition larger or more complex opportunities.Document all outreach, insights, and opportunities in CRM with accuracy and consistency.Utilize sales enablement tools to organize activities, track follow-ups, and improve productivity.Maintain a disciplined approach to call planning, pipeline management, and time management.Other duties as assigned.Strong phone presence with clear verbal and written communication skills.Ability to build rapport quickly, ask effective discovery questions, and position Triad as a strategic partner.Service-oriented mindset with the ability to uncover needs and recommend appropriate solutions.Comfort handling objections and guiding customers through concerns to keep conversations progressing.Strong organizational skills, with the ability to manage multiple accounts, prioritize effectively, and maintain momentum.Proficiency in CRM systems, email platforms, and Microsoft Office (Outlook and Excel).Self-motivated and results-driven, with a willingness to learn, take feedback, and continuously improve.Thrives in a collaborative, fast-paced environment and contributes to team knowledge sharing and best practices.