Inside Sales Representative

The JOY FM; Augusta, Northern (GA, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

The JOY FM seeks an Inside Sales Representative to drive revenue growth across an assigned portfolio, serving as the primary contact and owning the sales process. The role emphasizes proactive outreach, opportunity development, and strong relationship management.

Ideal candidates bring 2+ years in sales or account management, with proven success meeting goals and experience with CRM/ERP systems. Strong communication, negotiation, and organizational skills are essential.

Qualifications

• Minimum high school diploma; associate degree preferred.
• 2+ years in sales, BD, account management, or customer-facing roles.
• Proven track record meeting or exceeding sales goals.
• Ability to manage multiple projects simultaneously.
• Strong communication, relationship-building, and negotiation skills.
• Experience with Microsoft applications and keyboarding.
• Experience using CRM/ERP systems and sales tools.
• Excellent organizational and time-management abilities.

Responsibilities

• Drive revenue growth within an assigned portfolio.
• Retain customers and expand accounts (Tier 2/3).
• Serve as primary contact and manage the sales process.
• Conduct proactive outreach and opportunity development.
• Handle territory management and ensure customer satisfaction.
• Provide support for Tier 1 accounts as needed.

Skills

Sales experience

Customer facing

Negotiation skills

Communication skills

Time management

Analytical skills

Microsoft Office

CRM/ERP systems

Account management

Education

High School Diploma

Associate degree preferred

Tools

CRM software

Sales tools

Job description

Description:
The Inside Sales Representative (ISR) is responsible for driving revenue growth, customer retention, and account expansion within an assigned portfolio of existing and target accounts (Tier 2/3). As the primary point of contact, the ISR owns the customer relationship and sales process, focusing on proactive outreach, opportunity development, territory management, and customer satisfaction. Provide support for Tier 1accounts on an as-needed basis.

Qualifications:

• High School Diploma required; Associate degree preferred.
• 2+ years of sales, business development, account management, or customer-facing experience.
• Proven ability to meet or exceed sales goals.
• Ability to manage multiple projects simultaneously.
• Strong communication, relationship-building, and negotiation skills.
• Strong analytical, organizational, and communication skills.
• Experience and proficiency with Microsoft application and keyboard skills.
• Experience using CRM/ERP systems and sales tools.
• Excellent organizational and time-management abilities

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