Inside Sales Representative

Dixie Building Supply Co Inc; Alabama; On-site; USD 36,000 - 60,000; Full time

Job summary

Dixie Building Supply Co Inc in Alabama is seeking an Inside Sales Representative to engage with walk-in and telephone customers, guiding them through the purchasing process and highlighting product benefits.

The role emphasizes building relationships, delivering excellent service, ensuring order accuracy, and staying current with software and systems used in metal roofing and construction, with opportunities to contribute to team success.

Qualifications

• Must have proven sales experience in inside sales or related field.
• Excellent communication and interpersonal skills with ability to build rapport quickly.
• Strong listening skills to understand customer needs and provide effective solutions.
• Ability to work independently and as part of a team in a fast-paced environment.
• Basic math skills for handling orders and payments.

Responsibilities

• Build and maintain strong relationships with existing clients and prospects to ensure repeat business.
• Provide excellent customer service to all walk-in customers.
• Ensure order accuracy, delivery information accuracy and secure payment.
• Maintain strong working relationships with lumberyard and manufacturing employees to better service customers.
• Stay up to date on all software and required technologies needed for the metal roofing/construction industry.
• Performs other related duties as assigned.

Skills

Sales experience

Communication skills

Interpersonal skills

Listening skills

Teamwork

Independent work

Math skills

Job description

Job Summary:Inside Sales Representative engage with telephone and walk in customers and guide them through the purchasing process. Inside Sales Reps are responsible for building relationships and strong communication skills to convey the benefits of our products and services. Inside Sales Reps create valuable connections with customers, help with recognize the offerings that meet their needs and product features, contributing to the company’s overall success.Responsibilities:Build and maintain strong relationships with existing clients and prospects to ensure repeat business.Provide excellent customer service to all walk-in customersEnsure order accuracy, delivery information accuracy and secure paymentMaintain strong working relationships with lumberyard and manufacturing employees to better service customersStay up to date and well versed on all software and required technologies needed to be relevant in the metal roofing/ construction industryPerforms other related duties as assigned.Required Skills/Abilities:Knowledge of Construction and/ or Metal Roofing IndustryProven experience in sales, preferably in an inside sales role or related field.Strong communication and interpersonal skills with the ability to build rapport quickly.Exceptional listening skills to understand customer needs and provide effective solutions.Ability to work independently and as part of a team in a fast-paced environment.Education and Experience:High school diplomaAbove average Math skillsAt least two years related experience in Construction/ Metal Roofing IndustryPhysical Requirements:Must be able to lift to 100 pounds at times.Must be able to learn and/ or perform on all software required in Sale DepartmentMust be able to stand for long periods of timeMust be able to use telephone/ cell phone to communicate with customers