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Summary of Job Duties
Under the general direction of the Head of Sales, the Inside Sales Representative will engage in dynamic phone-based sales activities with retail health food accounts, driving revenue growth for our portfolio of manufactured and distributed brands. This role requires a proactive approach to account management, collaboration with field sales representatives, and the ability to cultivate strong relationships with existing and prospective customers.
Specific Job Duties
- Proactively engage with retail health food accounts through outbound and inbound calls to promote and sell manufactured and distributed brands, leveraging sales techniques and best practices.
- Handle incoming orders, upselling where possible to maximize revenue opportunities.
- Collaborate with Field Sales Representatives to develop strategic growth plans, execute promotions, and drive account-level business growth.
- Identify and secure new business opportunities by conducting targeted internet searches, leveraging directories, and utilizing trade publications.
- Build lasting rapport with customers, educating them on product offerings, addressing objections, and confidently closing sales.
- Maintain an organized call schedule, ensuring timely and productive appointment calls.
- Participate in sales meetings, training sessions, and product knowledge seminars to stay informed and enhance performance.
- Adhere to all company and departmental policies, ensuring consistent standards of performance and conduct.
- Support marketing initiatives by implementing campaigns and driving promotional activities within accounts.
- Take on additional tasks and responsibilities as assigned by Threshold Management.
Minimum Qualifications
- At least 2 years of proven experience in inside sales, phone-based sales, or telemarketing.
- Demonstrated success in negotiation and closing deals, supported by prior work experience.
- Strong proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.) and familiarity with CRM systems.
- Excellent interpersonal and communication skills, with a focus on building long-term customer relationships.
Desired Skills and Training
- Nutritional background a plus (knowledge of vitamins, dietary supplements, and/or natural products industry).
- Project management and/or experience working within cross-functional project teams.
- Results-driven with a tenacious approach to meeting and exceeding sales goals.
- Strong ability to build rapport and educate customers on product benefits and solutions.
- Ability to develop and implement effective account growth strategies in collaboration with Field Representatives.
- Excellent time management and prioritization skills to manage a busy call calendar.
- Thrives in a fast-paced environment and welcomes additional responsibilities and challenges.
Seniority level
Employment type
Job function
- Sales and Business Development
Industries
- Health, Wellness & Fitness
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Locations and salary ranges vary, including San Jose, CA, Mountain View, CA, Watsonville, CA, and others, with salaries ranging from $50,000 to over $150,000.
This job is active and accepting applications.