Inside Sales Rep - Remote - Phoenix, AZ

Lincare Holdings; Phoenix (AZ); Remote; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Remote Inside Sales Rep, where you will play a vital role in driving revenue by engaging with potential customers. This position requires excellent communication skills and a strong customer service focus to promote products and ensure customer satisfaction. You will be responsible for initiating outbound calls, resolving customer concerns, and maintaining accurate records. If you are passionate about sales and helping customers, this is an exciting opportunity to make a significant impact in a supportive and dynamic environment.

Qualifications

• Experience in inside sales or customer service roles is preferred.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Initiate and respond to customer inquiries to drive sales.
• Maintain accurate customer records and follow company policies.

Skills

Customer Service

Sales Techniques

Communication Skills

Data Entry

Education

High School Diploma

Bachelor's Degree

Job description

The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data.
* uses appropriate technologies and follows processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectiveness
JOB FUNCTIONS
* Establishes customer contact by initiating followup outbound calls and receiving inbound return calls
* Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
* Resolves customer concerns by providing appropriate information regarding products and services
* Records customer information and maintains database by obtaining, entering, and verifying required data
* Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards
* Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
* Completes and ensures accurate validation of insurance benefits
* Provides customer followup as required
* Contributes to departmental objectives by accomplishing required contact and sales results, with the ability to track and report progress of sales results