Inside Sales Rep - Remote - NASHVILLE, TN

MedStar Health; Nashville (TN); Remote; USD 45,000 - 60,000; Full time

Job summary

A leading company in healthcare solutions is seeking a Remote Inside Sales Representative to drive revenue through active customer engagement. This role involves promoting products, addressing customer needs, and ensuring compliance with company standards while tracking sales performance. Ideal candidates will be skilled in communication, sales, and possess a strong customer service orientation.

Qualifications

• Experience in inside sales or customer service preferred.
• Ability to explain product benefits effectively.

Responsibilities

• Establishes customer contact by initiating follow-up calls.
• Promotes products and assesses customer qualifications.
• Records customer information and maintains database.

Skills

Customer Service

Sales

Communication

Problem Solving

Job description

The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data.
* uses appropriate technologies and follows processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectiveness
JOB FUNCTIONS
* Establishes customer contact by initiating followup outbound calls and receiving inbound return calls
* Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
* Resolves customer concerns by providing appropriate information regarding products and services
* Records customer information and maintains database by obtaining, entering, and verifying required data
* Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards
* Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
* Completes and ensures accurate validation of insurance benefits
* Provides customer followup as required
* Contributes to departmental objectives by accomplishing required contact and sales results, with the ability to track and report progress of sales results