Inside Sales Rep - Remote - NASHVILLE, TN

Lincare Holdings; Nashville (TN); Remote; USD 40,000 - 80,000; Full time

Job summary

An innovative company is seeking a Remote Inside Sales Representative to drive revenue by engaging with potential customers. This role involves initiating outbound calls, responding to inquiries, and promoting products while ensuring compliance with company standards. The ideal candidate will excel in customer service, effectively resolve concerns, and maintain accurate records. Join a dynamic team where your contributions will directly impact customer satisfaction and sales success, all from the comfort of your home. If you're passionate about sales and customer engagement, this opportunity is perfect for you.

Qualifications

• Strong customer service skills and ability to resolve concerns effectively.
• Experience in sales and promoting products to meet customer needs.

Responsibilities

• Initiate and respond to customer inquiries to increase sales revenue.
• Maintain accurate customer data and ensure compliance with company policies.

Skills

Customer Service

Sales Techniques

Communication Skills

Database Management

Education

High School Diploma

Bachelor's Degree

Job description

The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data.
* uses appropriate technologies and follows processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectiveness
JOB FUNCTIONS
* Establishes customer contact by initiating followup outbound calls and receiving inbound return calls
* Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
* Resolves customer concerns by providing appropriate information regarding products and services
* Records customer information and maintains database by obtaining, entering, and verifying required data
* Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards
* Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
* Completes and ensures accurate validation of insurance benefits
* Provides customer followup as required
* Contributes to departmental objectives by accomplishing required contact and sales results, with the ability to track and report progress of sales results