Remote Inside Sales Pro: Grow Revenue & Help Patients

Lincare Holdings; Phoenix (AZ); Remote; USD 40,000 - 60,000; Full time

Job summary

Lincare Holdings is seeking a Remote Inside Sales Rep to drive revenue by handling incoming and initiating follow-up calls, qualifying prospects, and guiding customers through product benefits.

The role requires strong telephone service, computer literacy, and HIPAA-compliant practices. You will maintain customer data, collaborate with internal teams, and support insurance benefit validation while pursuing sales targets.

Qualifications

• High School Diploma or GED required.
• Inside sales experience required.
• Computer/data-entry skills required.

Responsibilities

• Establishes customer contact by initiating followup outbound calls and receiving inbound return calls
• Promotes products and facilitates customer needs by assessing qualification and explaining benefits
• Resolves customer concerns by providing product/service information
• Records customer information and maintains database by entering data
• Follows department and company policies, procedures, and standards, including compliance policies
• Facilitates sales process by communicating information with internal and external contacts
• Completes and ensures accurate validation of insurance benefits
• Provides customer follow-up as required
• Contributes to departmental objectives by tracking and reporting sales results

Skills

Excellent telephone customer service

Computer literate

English – oral and written

Word per minute 25-30

HIPAA compliance awareness

Education

High School Diploma or GED

Tools

Chrome

Edge

Windows 11

Job description

The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data.

• uses appropriate technologies and follows processes in accordance with company standards to ensure patientand physician contact is handled with accuracy and operational effectiveness

JOB FUNCTIONS

• Establishes customer contact by initiating followup outbound calls and receiving inbound return calls


• Promotes products and facilitates customer needs to utilize company's products or services by adequatelyassessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitatingphysician communication as necessary


• Resolves customer concerns by providing appropriate information regarding products and services


• Records customer information and maintains database by obtaining, entering, and verifying required data


• Ensures quality service by following departmental and company policies, procedures, and standards, as well asadhering to compliance policies, procedures, and standards


• Facilitates sales process by communicating/sharing information with appropriate internal and external contacts


• Completes and ensures accurate validation of insurance benefits


• Provides customer followup as required


• Contributes to departmental objectives by accomplishing required contact and sales results, with the ability to trackand report progress of sales results

Education

• High SchoolDiplomaor General Education Degree (GED) Required

Work Experience

• Inside sales Required


• Computer, data-entry Required

Knowledge, Skills, and Abilities

• Must have excellent telephone customer service


• Must be computer literate


• English -- oral and written


• Must be at least 18 years of age


• Medical industry knowledge beneficial


• Type at least 25-30 words per minute


• This position requires use of your own equipment
  
  
  
  • The company does provide the hard phone
  
  
  • Internet: High Speed (Minimum 50 mbps download /20 mbps upload)
  
  
  • Ethernet port or adaptor: Must be hard wired to the internet (Wi-Fi is not supported) for PC or hardphone
    
    
    
    • 2 modem/router ports are required
    
    
    
    
  
  
  • Processor: 1.6 GHz or greater
  
  
  • Memory: Minimum of 8 GB RAM
  
  
  • Browser: Chrome, Edge
  
  
  • Operating System: Windows 11 (No Chromebooks, No Macs)
  
  
  • Monitors: Dual monitors
  
  
  • Headset and Webcam or internal camera: Wired, USB to be used during training/interviews
  
  
  • Private HIPPA Compliant Workspace: must be in a non shared room of the residence