Inside Sales Rep - LEA

Batesville Casket Company, LLC; Batesville (IN); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Comprehensive medical, dental and視on?

Vision insurance

401K matching

Paid time off

Development and advancement

Employee Assistance Program (EAP)

Job summary

Batesville Casket Company, LLC in Batesville, IN is seeking a Large Emerging Account Sales Specialist to grow and maintain revenue by calling on assigned business accounts, drive growth, manage accounts through the sales cycle, and support multiple projects for LEA and other accounts, building long-term relationships with key decision-makers.

The role requires a Bachelor's degree in business/marketing and at least 3 years in new business sales or account management.

Qualifications

• Bachelor's degree in business, marketing or related field is required.
• Minimum of 3 years in new business sales, account management, or telephone sales.
• Strong communication, presentation and closing skills with data-driven decision making.

Responsibilities

• Establishes and maintains quality relationships with existing and prospective customers to grow Batesville’s book of business across all product lines.
• Provides customer support to resolve concerns related to product quality or availability.
• Maintains CRM records, results, activities and insights; collaborates with marketing, product and customer success teams.
• Coordinates with logistics, credit and marketing to resolve customer concerns and develop relationships with stakeholders.
• Delivers effective sales presentations and demos, negotiates closing terms, and supports data requests from internal departments and customers.
• Keeps updated on market trends and competitors to identify growth opportunities.

Skills

Communication

Active listening

Rapport building

Presentation

Closing

Data-driven decisions

Telephone sales

Conflict management

Organizational skills

Multitasking

Education

Bachelor's degree in business/marketing or related field

Tools

Microsoft 365

Job description

At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love.Batesville has been named one of the Most Trustworthy Companies in America by Newsweek for the third year in a row, reflecting our commitment to quality, integrity, and the trust families and funeral professionals place in us every day.Your Role at Batesville:As a Large Emerging Account (LEA) Sales Specialist, you will be responsible for growing and maintaining sales revenue by calling on assigned business accounts and supporting the existing LEA accounts. This role will drive growth, manage accounts through the sales cycle and will assist in supporting multiple projects and key initiatives for LEA accounts and other accounts as assigned. This role will build and maintain long-term relationships with key decision-makers and influencers to generate new business and expand existing business opportunities through cross-selling and upselling. The Representative will ensure the highest level of customer satisfaction and proactively manage retention efforts of existing customers. This role will exhibit strong selling skills, experience with existing product lines, excellent communication, organizational, and analytical skills, as well as strong customer service orientation.How You’ll be Rewarded:Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.The expected base salary range for this role is $55,000 to $65,000, with total compensation potential ranging from $63,000 to $80,000, which includes monthly sales performance pay. Actual compensation within this range will be based on a variety of factors, including but not limited to qualifications, skills, and experience.IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.Generous 401K Matching ProgramPaid time offOpportunities for development and advancementWhat You'll DoEstablishes, builds and maintains quality relationships with existing and prospective customers to sell products to grow Batesville’s overall book of business across all product linesProvides customer support for assigned accounts to assist in resolving customer concerns related to product quality and/or availabilityMonitor and track sales performance for assigned accounts, analyze sales data and trends to identify opportunities for growth and improvementKnowledge and skill to have a broader understanding of all company value props and can recognize the customer needs have a conversation to properly determine the necessary path where additional support or other tools are neededMaintain and update CRM system with customer records, results, activities, and insightsCollaborate with marketing, product, and customer success teams to provide feedback, insights, and customer testimonialsCoordinates directly with logistics, credit, and marketing teams regarding customer concerns and proactively develops relationships with all stakeholders to ensure customer satisfactionConduct effective sales presentations to customers with the support of technology and direct marketing efforts.Presenting and Demonstrating Products conducting virtual presentations or demos showcasing value propositions and addressing buyer needsNegotiating and Closing Sales including, pricing, terms, and customer offer to finalize sales terms in alignment with company goalsCompletes reports and supports data requests of internal departments and customersCollaborates with sales management, field sales, and national accounts to engage resources to support sales activities that generate new businessStay updated on market trends, competitors, and industry standardsOther duties as required What You’ll Bring:Bachelor’s degree (B.S./B.A.) or equivalent from a college or university in business, marketing, or related fieldMinimum of 3 years related experience in new business sales, account management, telephone sales; or equivalent combination of education and experience with an emphasis in sales activitiesCommunication: Clear, persuasive verbal and written communication is essential for engaging prospects via phone, email, and videoActive Listening: Understanding customer needs and demonstrating empathy fosters trust and strengthens rapport.Rapport Building: Establishing quick, authentic relationships improves conversion rates and long-term retentionPresentation Skills: Demonstrating value during calls, demos, or virtual meetings drives customer confidenceClosing Skills: Confidence and persistence in finalizing deals while addressing objections effectivelyData-Driven Decision-Making: Using metrics and sales intelligence to improve conversion rates and forecasting accuracyTelephone/ Virtual Sales: Advanced levels of experience in working in sales and preferably supporting customers in an remote environment Conflict Management: Handling rejections and objections professionally while maintaining positive client relationshipsDemonstrated ability to provide problem-solving, organizational, and analytical skillsAbility to work independently and collaboratively in a fast-paced environment that requires ability to adapt to change and multitasking as critical skillsDemonstrated ability in attention to detail, customer focus, and driving resultsLearning Ability: ability to quickly learn Batesville product lines, business systems, and sales operationsTechnical Ability: Intermediate level of skill in using Microsoft 365 suiteTravelUp to 10% of the time to attend meetings or industry eventsJoin the Batesville family and apply today!Who We Are:A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service, and innovation. For more than 115 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love. With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems and leading-edge technology solutions.At Batesville, our associates are our strongest asset. We strive to attract, hire, and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:Individual worth and integrityExcellence in executionSpirit of continuous learning and improvementCourageCustomer focus and partnershipWhat Sets Us Apart:Making a difference: Helping families honor the lives of those they love isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be.Development is a priority: We promote learning and development from Day 1. From our Experience Batesville onboarding program to self-guided courses on Batesville University, there are numerous opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement.Putting customers first: We value the funeral professional’s role in serving families and are committed to doing our part to ensure their success.We Have Fun! We work hard, but when it’s time to play, we get creative – and competitive. We provide numerous engagement activities to bring people together across the organization.We Give Back: We support our communities by assisting in fundraising events and volunteer programs to help those in need. *These services are not available at all Batesville locations.DISCLAIMER: The above information in this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.At Batesville, we strive to build a diverse workforce through equal-opportunity employment that embraces and leverages the differences each individual has to offer. We are an Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.