Inside Sales Rep I

Flash Technology, LLC; Overland Park (KS); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Generous paid time off

Competitive health insurance

Educational assistance

Job summary

Flash Technology, LLC is seeking an Inside Sales Representative to drive aftermarket parts sales while managing customer service for incoming orders. The role includes determining quote pricing using cost data and collaborating with plant employees.

Key responsibilities involve proactive selling, processing orders in SAP, and providing technical support. Requirements include a Bachelor’s degree in Engineering and 3-5 years of sales experience, with benefits including flexible paid time off and health insurance.

Qualifications

• 3-5 years of experience in product and parts sales.
• Knowledge of HVAC, cooling towers, and/or chillers is desired.
• Ability to communicate effectively verbally.

Responsibilities

• Drive aftermarket parts sales and manage customer service.
• Process quotes and orders in SAP.
• Serve as a product expert and ensure timely responses.

Skills

Proficient in Microsoft Excel

Strong problem solving skills

Excellent communication skills

Education

Bachelor’s degree in Engineering or similar field

Tools

SAP or other ERP systems

Job description

Job Summary

SPX is a diverse team of unique individuals who all make an impact. As an Inside Sales Representative I you will drive aftermarket parts sales through proactive selling techniques while managing all aspects of customer service for incoming orders, ensuring accurate setup in SAP. The incumbent will determine quote list pricing using cost data and margin guidelines, collaborating with SPX Plant employees and vendors to assess product costs and lead times. This role plays a key part in achieving sales targets by providing aftermarket-engineered solutions, tracking quotes through order fulfillment, and leveraging market intelligence to optimize pricing strategies. Strong communication, customer service, and problem-solving skills are essential, with the ability to work independently, within a team, and delegate tasks as needed.

This role encourages innovation and continuously improves efficiency of technical support, monitors advances of technology and competition, and supports global and acquisition-related technical issues in areas of expertise.

Job Responsibilities

• Aftermarket Sales and Customer Engagement
• Proactively sell and up-sell aftermarket parts while managing revenue and margin performance in the assigned territory.
• Develop and present parts replacement proposals, maintain customer relationships, and support regional sales managers in driving sales growth.
• Quotation, Order Processing, and Inventory Management
• Manage the RFQ/quoting process, review technical and commercial specifications, and process orders in SAP.
• Create, revise, and distribute aftermarket pricing catalogs while providing recommendations for distributor stocking levels.
• Technical Support and Customer Service
• Serve as a product expert, addressing routine product and system issues, and ensuring timely responses to emergency requests.
• Monitor order delivery, assist with engineering scope of work and pricing confirmation, and participate in emergency phone coverage as needed.

Required Experience & Skills

• Strong knowledge of Microsoft Excel, Access, Word, and PowerPoint
• Strong problem solving and analytical skills, with ability to identify issues, propose solutions, and effectively implement changes
• Excellent communication skills and ability to collaborate with cross-function teams at all levels (production to management) and present data and recommendations verbally and in written form to management

Ideal Experience & Skills

• 3‑5 years of experience in product and parts sales
• Knowledge of HVAC, cooling towers, and/or chillers, strongly desired
• Aftermarket or distributor sales (representative management) experience, helpful
• Familiarity with SAP, or other ERP systems
• Familiarity with engineering documents and history, desired

Education & Certifications

• Bachelor’s degree, or Trade School degree, in Engineering or similar technical field, preferred.
• Onsite office environment, Monday – Friday; Hybrid work schedule available after satisfactory completion of probationary period
• Driver’s License and proof of insurance
• Occasional lifting up to 30 pounds.
• The position may require working occasionally outside normal work hours.
• Keyboarding/typing
• Ability to read effectively from a computer screen and/or a paper copy
• Ability to handle a large volume of work and perform multiples tasks in a fast-paced environment
• Ability to communicate effectively verbally
• May work outside at times and be exposed to excessive noise, heat, or bad weather

Benefits

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

EEO Statement

SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.