Aftermarket Account Manager

SPX; Overland Park (KS); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Generous paid time off

Competitive health insurance

401(k) match

Performance-based bonuses

Educational assistance

Job summary

Flash Technology, LLC in Overland Park, KS is seeking an Aftermarket Key Account Manager to lead customer relationships with Marley’s top clients to achieve revenue growth targets. This role involves understanding customer needs and aligning them with SPX's products and services. An ideal candidate has strong sales and account management skills with a preferred background in HVAC and industrial markets.

Success in this position requires excellent organizational and communication skills, with a commitment to fostering partnerships that enhance client productivity.

Qualifications

• 3+ years of direct sales experience in account management.
• Knowledge of industrial markets or customers, especially cooling towers.
• Experience with HVAC, industrial processes, or power plants.

Responsibilities

• Build relationships with top customers for revenue growth.
• Facilitate information between SPX and key accounts.
• Monitor and improve productivity of customer solutions.

Skills

Direct sales experience

Account management

CRM system practices

Time management

Verbal communication

Education

Bachelor’s degree

Tools

Salesforce CRM

MS Word

Excel

PowerPoint

SAP or ERP

Job description

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Building the people that build the world.

With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We’re a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.

As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.

How you will make an Impact (Job Summary)

SPX is a diverse team of unique individuals who all make an impact. As an Aftermarket Key Account Manager, you will build relationships with Marley’s top customers, to implement key corporate initiatives and achieve revenue growth targets in the given account base.The Marley Aftermarket Parts Group is imbedded in all products and channels that SPX and Marley serve and is a critical component of SPX’s success across its cooling markets.

The person will facilitate information between SPX and the key accounts, engaging in their product, service, and technical support needs. The incumbent will meet with customers to discuss product solutions and service programs that fit their operation and improve their productivity. Additionally, the account manager will be aware of all competitive solutions offered or in use with the customer. They will meet booking/revenue numbers for the quarters and the year.

The successful incumbent effectively manages a challenging workload and, as needed, delegates tasks to supporting roles. Success in this role demands outstanding organizational, project planning, project management, and communication skills.

What you can expect in this role (Job Responsibilities)

While each day brings new opportunities at SPX, your core responsibilities will be:

• Parts Sales and Customer Relationships
• Actively pursue and cultivate relationships within key accounts.
• Align channel sales and service teams to optimize customer product needs.
• Develop strategies for product introduction, quoting opportunities, and long‑term sales growth.
• Sales Process Management and Execution
• Work with the quote and sales order support team to ensure accurate order processing.
• Present parts replacement proposals to customer accounts.
• Perform on-site product inspections and recommend service solutions.
• Reporting, Analysis, and Continuous Improvement
• Maintain Salesforce CRM to track customer engagement and revenue targets.
• Solicit and analyze customer feedback on product performance and pricing.
• Coordinate with regional sales teams to enhance key account management practices.

What we are looking for (Required/Ideal Experience, Skills, Education)

Required Experience & Skills

• 3+ years of direct sales experience, demonstrating account management and CRM system practices

Ideal Experience & Skills

• Knowledge of industrial markets or customers and cooling towers is helpful
• Aftermarket or distributor sales experience
• Experience with HVAC, industrial processes, or power plants, as well as engineering documents, preferred
• Proficiency in MS Word, Excel, and PowerPoint required.
• Proficiency with SAP or other ERP
• Strong time management skills with the ability to prioritize effectively
• Ability to communicate effectively verbally

Education & Certifications

• Bachelor’s degree strongly preferred, with a focus or aptitude to grasp mechanical processes.
• Driver’s License and proof of insurance
• Onsite office environment, Monday – Friday when not traveling or in the field.
• Ability to travel to jobsites for assigned projects to meet with customers.
• Willingness to travel at least 50% of the time.
• May require working in an outside environment; exposure to excessive noise, heat, or bad weather.
• The position may require working occasionally outside normal work hours.
• Keyboarding/typing.
• Occasional lifting up to 20 pounds.
• Ability to read effectively from a computer screen and/or a paper copy.
• Ability to handle a large volume of work and perform multiples tasks in a fast‑paced environment.

How we live our culture

Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.

What benefits do we offer?

We know that the well-being of our employees is integral. Our benefits include:

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance‑based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

Our commitment to embrace diversity to build a culture of inclusion at SPX

We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.

SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.

ABOUT SPX

SPX is a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation and air conditioning (HVAC), detection and measurement, and engineered solutions. With operations in 17 countries and approximately $2.2billion in annual revenue, we offer a wide array of highly engineered products with strong brands.

At SPX, what’s in it for our employees transcends market‑competitive compensation and benefits. Our Total Rewards program also includes opportunities for employees’ personal development, career growth, and recognition. These programs focus on alignment and assessment of organizational, team, and individual efforts toward achieving business results. Our development and career growth programs empower our employees to enhance their skills, develop new competencies, and pursue career goals. SPX benefits package provides choices designed to help employees manage their well‑being. Our compensation programs are performance‑based to recognize and reward employees who work hard, display the values and leadership practices we embrace, and deliver exceptional results.

OUR VALUES

• Integrity
• Accountability
• Teamwork
• Results

At SPX, our values are at the heart of everything we do. We use our values every day to help us make the right decisions. We embrace a common purpose and strive for improvement. We respect and value each other as individuals and recognizethat only by working together, as a team, can we reach our full potential. We take responsibility for our actions, build strong relationships with each other and our customers, and always act ethically. Our values inspire us to achieve the high standards of quality, safety, and performance that our customers expect and deserve.

WORKING AT SPX

Our work environment is established on a work‑life philosophy supported by policies, programs, and practices that help employees achieve success within and outside the workplace.We believe in creating an inclusive work environment where employees strive to realize their fullest potential. We are an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion,sex, sexual orientation, national origin,gender identity, genetic information, age, disability, veteran status or any other legally protected basis.