Inside Sales Rep

Construction Association of Michigan; Byron Township (MI); On-site; USD 55,000 - 85,000; Full time

Job summary

United Rentals, Inc. is seeking a field-based equipment rental professional in Michigan to establish understanding of specialty engineered rental products, build new rental and sales accounts, and process quotations and contracts efficiently.

You will educate customers on equipment usage and safety while coordinating with branch staff to ensure accurate orders and timely pickups and returns. The role emphasizes strong customer service, sales experience, and engineering aptitude for large

Qualifications

• Associate's degree or equivalent combination of experience and education.
• Strong customer service orientation and sales experience/skills.
• Proficiency with MS Office (Word and Excel).
• Strong verbal and written communication skills.
• Engineering aptitude: ability to size, quote, install and maintain large projects.
• Valid driver's license with acceptable driving record.

Responsibilities

• Establish understanding of the rental business as it pertains to specialty engineered rental products and services.
• Establish new rental and sales accounts through telemarketing and by serving call-in customers.
• Process rental quotations, reservations, contracts and invoices in compliance with company policies.
• Educate customers on proper equipment usage and safety procedures.
• Ensure the accuracy of all contract-related information entered into the branch's computer system.
• Coordinate and track daily equipment pickups and returns.
• Run all reports necessary to monitor equipment and facilitate smooth operations.
• Coordinate with inside and outside branch employees to deliver customer satisfaction.
• Maintain accurate inventory records of branch assets.

Skills

Customer service

Sales experience

MS Office

Communication skills

Engineering aptitude

Driver's license

Education

Associate's degree or equivalent

Job description

Great company. Great people. Great opportunities.

If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!

What you'll do:

• Establish an understanding of the rental business as it pertains to specialty engineered rental products and services, including silenced diesel generators, large diesel, electric and hydraulic pumps, air-cooled chillers, air-conditioning, electric heat, desiccant dehumidification, load banks and electrical distribution.
• Establish new rental and sales accounts through telemarketing and by serving call-in customers.
• Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures.
• Educate customers on proper equipment usage and safety procedures.
• Ensure the accuracy of all contract-related information entered into the branch's computer system.
• Coordinate and track daily equipment pickups and returns.
• Run all reports necessary to monitor equipment and facilitate smooth operations.
• Coordinate with all inside and outside branch employees to deliver customer satisfaction.
• Maintain accurate inventory records of branch assets.

Requirements:

• Associate's degree or equivalent combination of experience and education (Bachelor's degree preferred)
• Strong customer service orientation and sales experience/skills
• Proficiency with MS Office (Word and Excel)
• Strong verbal and written communication skills
• Engineering aptitude: ability to properly size, quote, install and maintain large projects that may range from critical sewer by-pass, industrial process cooling, construction and water damage drying, multi-level power distribution at various voltages and large scale climate control projects
• Valid driver's license with acceptable driving record

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Why join us?

We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.