Inside Sales Rep

United Rentals; Waukesha (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development Opportunities

Additional Vacation Buy Up Program

Early Wage Access

Paid Sick Leave

Inclusive Culture

Job summary

United Rentals in Waukesha, Wisconsin, is seeking individuals to join their team and build a future with the world’s largest equipment rental provider. The role includes establishing rental and sales accounts, processing contracts, and educating customers about equipment usage.

Candidates should have strong customer service skills, proficiency in MS Office, and preferably an Associate’s degree. The company offers exemplary benefits such as Paid Parental Leave, and an inclusive culture.

Qualifications

• Strong customer service skills and experience.
• Proficiency in MS Office, strong communication skills required.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Establish understanding of the rental business for specialty products.
• Process rental quotations, contracts, and invoicing.
• Educate customers on equipment usage and safety.

Skills

Customer service orientation

Sales experience/skills

Proficiency with MS Office

Strong verbal and written communication skills

Engineering aptitude

Education

Associate's degree or equivalent

Bachelor's degree preferred

Job description

Great company. Great people. Great opportunities.

If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!

What you’ll do:

• Establish an understanding of the rental business as it pertains to specialty engineered rental products and services, including silenced diesel generators, large diesel, electric and hydraulic pumps, air-cooled chillers, air‑conditioning, electric heat, desiccant dehumidification, load banks and electrical distribution.
• Establish new rental and sales accounts through telemarketing and by serving call‑in customers.
• Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures.
• Educate customers on proper equipment usage and safety procedures.
• Ensure the accuracy of all contract‑related information entered into the branch’s computer system.
• Coordinate and track daily equipment pickups and returns.
• Run all reports necessary to monitor equipment and facilitate smooth operations.
• Coordinate with all inside and outside branch employees to deliver customer satisfaction.
• Maintain accurate inventory records of branch assets.

Requirements:

• Associate’s degree or equivalent combination of experience and education (Bachelor’s degree preferred)
• Strong customer service orientation and sales experience/skills
• Proficiency with MS Office (Word and Excel)
• Strong verbal and written communication skills
• Engineering aptitude: ability to properly size, quote, install and maintain large projects that may range from critical sewer by‑pass, industrial process cooling, construction and water damage drying, multi‑level power distribution at various voltages and large scale climate control projects
• Valid driver’s license with acceptable driving record

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Why join us?

We don't just "talk the talk!" We're an award‑winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - that's why we offer best‑in‑class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service‑leadership, discipline, integrity, and teamwork are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.