Inside Sales Rep

United Rentals; Hampton (VA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development & Promotional Opps

Early Wage Access

Job summary

United Rentals is seeking an Inside Sales Rep in Hampton, VA to support the branch’s business plan by meeting a diverse customer base. You will handle in-branch equipment rentals, customer relations, telemarketing, and collections while proactively increasing revenue through equipment rentals and sales.

Responsibilities include processing quotations, educating customers on proper usage, and coordinating with staff to ensure flawless service and accurate records.

Qualifications

• Strong customer service orientation and sales experience/skills.
• Proficiency with MS Office (Word and Excel).
• Strong verbal and written communication skills.
• Engineering aptitude: ability to size, quote, install and maintain large projects.

Responsibilities

• Establish understanding of rental business for specialty products and services.
• Establish new rental and sales accounts through telemarketing and call-ins.
• Process rental quotations, reservations, contracts and invoices per policy.
• Educate customers on proper equipment usage and safety procedures.
• Ensure accuracy of contract information in the branch system.
• Coordinate and track daily equipment pickups and returns.
• Run reports to monitor equipment and aid operations.
• Coordinate with branch staff to deliver customer satisfaction.
• Maintain accurate inventory records.

Skills

Customer service

Sales experience

MS Office

Communication skills

Engineering aptitude

Driver's license

Education

Associate degree or equivalent

Tools

MS Office

Job description

Great Company. Great People. Great Opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider,

come build your future with United Rentals! As an Inside Sales Rep, you will play a key role in implementing the branch’s business plan by meeting the needs of a diverse customer base. Responsible for a variety of branch functions, including in-branch equipment rentals, customer relations, telemarketing, and collections. Your primary responsibility is to proactively increase revenue for the branch by renting equipment, selling equipment, advising the manager of product and service needs, and by providing exceptional customer service.

Great Company. Great People. Great Opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As an Inside Sales Rep, you will play a key role in implementing the branch’s business plan by meeting the needs of a diverse customer base. Responsible for a variety of branch functions, including in-branch equipment rentals, customer relations, telemarketing, and collections. Your primary responsibility is to proactively increase revenue for the branch by renting equipment, selling equipment, advising the manager of product and service needs, and by providing exceptional customer service.

What You'll Do

• Establish an understanding of the rental business as it pertains to specialty engineered rental products and services, including silenced diesel generators, large diesel, electric and hydraulic pumps, air-cooled chillers, air-conditioning, electric heat, desiccant dehumidification, load banks and electrical distribution.
• Establish new rental and sales accounts through telemarketing and by serving call-in customers.
• Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures.
• Educate customers on proper equipment usage and safety procedures.
• Ensure the accuracy of all contract-related information entered into the branch’s
• computer system.
• Coordinate and track daily equipment pickups and returns.
• Run all reports necessary to monitor equipment and facilitate smooth operations.
• Coordinate with all inside and outside branch employees to deliver customer satisfaction.
• Maintain accurate inventory records of branch assets.

Requirements

• Associate’s degree or equivalent combination of experience and education (Bachelor's degree preferred)
• Strong customer service orientation and sales experience/skills
• Proficiency with MS Office (Word and Excel)
• Strong verbal and written communication skills
• Engineering aptitude: ability to properly size, quote, install and maintain large projects that may range from critical sewer by-pass, industrial process cooling, construction and water damage drying, multi-level power distribution at various voltages and large scale climate control projects
• Valid driver's license with acceptable driving record

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Why join us?

Benefits

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

Compensation Range

$20.40 - $29.40