Inside Sales Rep

UR Work; San Antonio (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Opportunities

Paid Sick Leave

Job summary

UR Work is seeking an Inside Sales Rep located in San Antonio, Texas. This role involves serving as a key customer contact, processing rental contracts, and providing exceptional service and solutions based on customer needs.

The ideal candidate will have a strong customer service orientation, multitasking abilities, and excellent communication skills. The position offers opportunities for career development and a comprehensive benefits package.

Qualifications

• Bachelor's degree preferred or equivalent experience.
• Strong customer service orientation with sales experience.
• Proficiency in MS Office and strong communication skills.

Responsibilities

• Process rental quotations, reservations, and contracts.
• Educate customers on equipment usage and safety procedures.
• Generate leads for new business and maintain inventory records.

Skills

Customer service skills

Relationship-building skills

Multitasking

Communication skills

Detail-oriented

Education

Bachelor's degree preferred

Associate's degree or equivalent experience

Tools

MS Office (Word and Excel)

Job description

Great company. Great people. Great opportunities.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As an Inside Sales Rep, you will serve as a key customer contact and consultant at our branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. It's a great job for an ambitious professional who has an interest in our industry and can build relationships and provide outstanding customer service. You'll multi-task, learn plenty and build your ability to drive sales and branch growth.

What you'll do:

• Process rental quotations, reservations and contracts
• Establish new rental and sales accounts by serving walk‑in and call‑in customers
• Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures
• Dispatch delivery trucks and manage customer expectations regarding delivery
• Generate leads for new business and communicate leads with Outside Sales Representatives
• Warm call on lost and/or dormant accounts to retain business
• Maintain a clean and presentable showroom, sufficiently stocked with merchandise
• Other duties assigned as needed

Requirements:

• Bachelor's degree preferred or equivalent experience
• Exceptional relationship‑building and customer service skills
• Strong ability to multitask in a fast‑paced environment
• Excellent teamwork, interpersonal and communication skills
• Keen attention to detail
• Valid driver's license with acceptable driving record

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Establish new rental and sales accounts through telemarketing and by serving call‑in customers.

• Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures.
• Educate customers on proper equipment usage and safety procedures.
• Ensure the accuracy of all contract‑related information entered into the branch’s computer system.
• Coordinate and track daily equipment pickups and returns.
• Run all reports necessary to monitor equipment and facilitate smooth operations.
• Coordinate with all inside and outside branch employees to deliver customer satisfaction.
• Maintain accurate inventory records of branch assets.

Requirements:

• Associate’s degree or equivalent combination of experience and education (Bachelor's degree preferred)
• Strong customer service orientation and sales experience/skills
• Proficiency with MS Office (Word and Excel)
• Strong verbal and written communication skills
• Engineering aptitude: ability to properly size, quote, install and maintain large projects that may range from critical sewer by‑pass, industrial process cooling, construction and water damage drying, multi‑level power distribution at various voltages and large scale climate control projects
• Valid driver's license with acceptable driving record

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Why join us?

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings.

For Canadian benefits, click here.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.