Inside Sales Professional - Driver

SRS Distribution Inc.; Loxley (AL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k) retirement plan with company A

Employee Stock Purchase Plan

Paid time off

Paid parental leave

Medical, dental, and vision benefits

Flexible spending accounts

Life insurance and disability coverage

Job summary

SRS Distribution Inc. is seeking an Inside Sales Professional - Driver to identify customer needs, assist with product information, and deliver exceptional service at the sales counter and via phone.

Based in Loxley, AL, you will process orders, locate parts, support relationships, and promote products while maintaining safety and attendance standards. A valid driver’s license and HVAC knowledge are preferred, with a focus on teamwork and reliable performance.

Qualifications

• High School Diploma or equivalent required.
• 2 years of customer service and/or sales experience.
• 2 years HVAC industry experience preferred.
• Proficient in Microsoft Office.

Responsibilities

• Process customer orders in person, by phone, fax, or e-commerce.
• Locate parts, equipment, and supplies for customers.
• Support long-term customer relationships to promote sales growth.
• Assist in warehouse duties and occasional forklift operation.
• Promote products and services to customers.
• Assist with technical support and problem solving.
• Maintain showroom shelves and product displays.
• Occasionally deliver orders using a site vehicle.
• Travel 5% to branches and conferences.

Skills

Customer service

Sales experience

HVAC industry experience

Microsoft Office proficiency

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Job Purpose

The purpose of the Inside Sales Professional - Driver (ISP) is to identify and serve the needs of our customers, assist them in obtaining products or information, and provide excellent customer service while fulfilling the many needs of customers.

Job Duties and Responsibilities

• Process customer orders received in person (at the sales counter) or by phone, fax, and e-commerce, including company transfers and delivery requests
• Locate parts, equipment, and supplies for our customers from various sources
• Support long-term business relationships with our customers to help promote sales growth and gain acceptance
• Assist in warehouse duties, including pulling customer orders and putting away stock while occasionally operating a forklift
• Promote new and existing products, upgrades, and services to our customers
• Assist customers with technical support and problem solving
• Identify prospective/future customers through store or phone sales and communicate prospects to the sales team (Territory Managers or Account Executives)
• Maintain a professional atmosphere of the sales facility by restocking and maintaining both showroom shelves and product displays
• Process warranties
• Perform cycle counts and assist in maintaining accuracy of physical inventory
• Make occasional deliveries using a site vehicle
• Participate in after-hours on-call duties and training classes
• Work overtime as assigned
• Work cooperatively with others
• Comply with all company policies and procedures
• Maintain regular, punctual, and reliable physical attendance
• Maintain regular, punctual, and reliable attendance and availability

While performing the duties of this job, the employee is required to stand; walk; sit; lay on the floor; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must lift and/or move up to 60 pounds. The employee may work in environments as cold as 20 degrees or as hot as 105 degrees. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Qualifications

• High School Diploma or equivalent
• 2 years of customer service and/or sales experience
• 2 years’ experience in the HVAC industry, preferred
• Proficient in computers, including Microsoft Office
• Forklift experience
• Possess a valid driver’s license
• Maintain a satisfactory driving record as determined by Company Driver Policies
• Qualify for and remain insurable under Company liability insurance policy
• Meet federal and state requirements to operate the vehicle

Travel Requirement

5% travel to branches and other operating companies, requiring some overnight stay; travel to industry-related conferences and training may require extended stays.

Job Location

Loxley 30020 Co Rd 49 Loxley, AL 36551

Equal Employment Opportunity Statement

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

Benefits

• Competitive weekly/bi-weekly pay and discretionary bonuses
• 401(k) retirement plan with company match
• Employee Stock Purchase Plan
• Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
• Paid parental leave
• Medical, dental, and vision benefits
• Flexible spending accounts
• Company-paid life insurance and short-term disability
• Optional long-term disability and additional life insurance
• Flexible and dependent-care spending accounts
• Safety program with bonuses for drivers
• Employee referral bonus program