Inside Sales Professional - Driver

- Opelika; Auburn (AL); On-site; USD 42,000 - 50,000; Full time

Job summary

Opelika is seeking an Inside Sales Professional - Driver to identify and serve customers, process orders, and provide excellent service at our Auburn/Opelika location.

The role involves maintaining showroom shelves, assisting with technical support, and occasional deliveries using a site vehicle. Candidates should have strong communication skills and be willing to work overtime and on-call as needed.

Qualifications

• Experience in customer service and sales environments.
• Ability to process orders via in-person, phone, fax, and e-commerce.
• Willingness to operate forklifts and perform warehouse duties.
• Strong communication and problem-solving skills.

Responsibilities

• Process customer orders at counter or by phone, fax, or online.
• Locate parts and supplies from various sources.
• Support long-term customer relationships to drive sales.
• Assist in warehouse duties including picking, restocking, and forklift operation.
• Promote products, upgrades, and services.
• Assist with technical support and problem solving.
• Deliver occasionally using site vehicle.
• Participate in after-hours on-call duties and training.
• Work overtime as needed.
• Collaborate with team.

Skills

Customer service

Order processing

Sales

Communication

Teamwork

Tools

Forklift operation

Delivery driving

Job description

$20.0 - $24.0/hourly Posted 2 days ago Less than 10 applies 3 min average apply

Job Location:

• Auburn MGL, AL
• 2295 1st Ave Opelika, AL 36801

Job Purpose:

The purpose of the Inside Sales Professional - Driver (ISP) is to identify and serve the needs of our customers, assist them in obtaining products or information, and provide excellent customer service while fulfilling the many needs of customers.

Job Duties and Responsibilities:

• Process customer orders received in person (at the sales counter) or by phone, fax, and e-commerce, including company transfers and delivery requests
• Locate parts, equipment, and supplies for our customers from various sources
• Support long-term business relationships with our customers to help promote sales growth and gain acceptance
• Assist in warehouse duties, including pulling customer orders and putting away stock while occasionally operating a forklift
• Promote new and existing products, upgrades, and services to our customers
• Assist customers with technical support and problem solving
• Identify prospective/future customers through store or phone sales and communicate prospects to the sales team (Territory Managers or Account Executives)
• Maintain a professional atmosphere of the sales facility by restocking and maintaining both showroom shelves and product displays
• Process warranties
• Perform cycle counts and assist in maintaining accuracy of physical inventory
• Make occasional deliveries using a site vehicle
• Participate in after-hours on-call duties and training classes
• Work overtime as assigned
• Work cooperatively with others