Inside Sales Pro — Roofing & Remodeling Solutions

ABC Supply Co. Inc.; Kent (WA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Employee assistance program

Disability insurance

Life insurance

Flex spending

Paid vacation

Paid sick days

Job summary

ABC Supply Co. Inc. is seeking an Inside Sales Associate in Washington state to support roofing, siding, and windows projects. You will engage customers, assess needs, and guide product selections while handling orders, payments, and coordination with warehouse staff.

The role emphasizes strong communication, accuracy, and a collaborative approach to ensure timely deliveries and high customer satisfaction.

Qualifications

• Customer-facing role with a focus on service quality.
• Strong communication with customers and teammates.
• Ability to manage time and prioritize tasks.
• Basic computer literacy for order entry and records.
• Collaborative attitude and reliability.
• Attention to detail in processing orders and payments.

Responsibilities

• Assess customer needs and recommend products.
• Use a product checklist and upsell related items.
• Answer phones and enter sales orders.
• Process payments and apply to customer accounts.
• Coordinate customer pickups with the warehouse.
• Follow up on deliveries to ensure on-time arrival and accuracy.
• Reorder products to keep shelves stocked and address any shortages.
• Address and resolve service concerns as they arise.

Skills

Customer service

Communication skills

Time management

Basic computer skills

Team player

Detail oriented

Job description

ABC Supply Co. Inc. is seeking an Inside Sales Associate in Washington state to support roofing, siding, and windows projects. You will engage customers, assess needs, and guide product selections while handling orders, payments, and coordination with warehouse staff.

The role emphasizes strong communication, accuracy, and a collaborative approach to ensure timely deliveries and high customer satisfaction.