Inside Sales Pro: Order Entry & Payments

Whitecap; Charlotte (NC); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

White Cap is seeking an entry-level Order Entry Specialist to provide dependable service through accurate order processing, basic pricing, and secure payment handling.

Responsibilities include processing orders across channels, handling payments, and suggesting product alternatives while maintaining margins. Located in a fast-paced environment, the role emphasizes accuracy, teamwork, and customer-facing communication.

Qualifications

• HS Diploma or GED strongly preferred.
• 0-2 years of experience in area of responsibility.
• Basic computer proficiency required.
• Strong attention to detail and accuracy in transactional tasks.
• Ability to communicate clearly and professionally with customers and associates.
• Basic understanding of product categories and pricing guidelines.
• Demonstrates teamwork and dependability in a fast-paced environment.

Responsabilités

• Processes orders across multiple channels, including phone, email, text, and counter, accurately and promptly.
• Handles payments securely, including credit card, check, and cash transactions.
• Identifies stock products and recommends comparable alternatives.
• Maintains margin goals within established pricing guidelines.
• Coordinates with team members to ensure service commitments are met.

Connaissances

Attention to detail

Customer communication

Teamwork

Dependability

Basic computer proficiency

Formation

HS Diploma or GED

Description du poste

White Cap is seeking an entry-level Order Entry Specialist to provide dependable service through accurate order processing, basic pricing, and secure payment handling.

Responsibilities include processing orders across channels, handling payments, and suggesting product alternatives while maintaining margins. Located in a fast-paced environment, the role emphasizes accuracy, teamwork, and customer-facing communication.