Inside Sales Pro - Industrial Gases & Welding

ARC3 GASES Inc; Charlotte (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Annual Profit-Sharing Bonus

401(k) Retirement Plan with Company 6

Health, Dental, and Vision Insurance

Paid Time Off

Paid Holidays

Tuition Reimbursement

Employee Assistance Program

Wellness Program with Health Insurance

Job summary

Arc3 Gases is seeking an Inside Sales Representative at our Charlotte, NC store to grow profitable sales by delivering technical expertise, support, and service to existing and potential customers and our salesforce.

The successful candidate will provide gas and welding supplies expertise, engage walk-in customers, and coordinate with purchasing for stock availability, while maintaining a strong focus on safety and customer satisfaction.

Qualifications

• Must be able to work in the United States.
• Must be 21 years or older.
• Must be able to lift and carry up to 75lbs of merchandise as needed.
• Must have a valid license with clean driving record.
• Must be willing to obtain a Class B CDL with hazmat endorsement.
• Must have computer skills or some knowledge of computer order entry system.
• Must have exceptional customer service communication skills.
• Must have the ability to work independently and under pressure to meet deadlines.

Responsibilities

• Sell industrial, medical, and specialty gases along with welding supplies and related equipment to walk-in customers.
• Provide excellent customer service by answering phone calls, handling complaints, and processing paperwork for purchases.
• Advise customers on equipment and materials needed and proper procedures to complete tasks.
• Demonstrate welding product knowledge and strong self-management to deliver service.
• Anticipate customer needs and share information with Arc3 personnel.
• Notify purchasing of shortages or outages of products.
• Build strong, long-term customer relationships and operate with integrity.
• Drive a company vehicle to deliver products when needed.
• Maintain professional demeanor and appearance at all times.
• Support team by preparing orders and ordering supplies.

Skills

Customer service

Communication

Computer skills

Lift up to 75 lbs

Professional demeanor

Education

High School Diploma or Equivalent

Welding or Technical Education (preferred)

Tools

Class B CDL with hazmat endorsement

Job description

Arc3 Gases is seeking an Inside Sales Representative at our Charlotte, NC store to grow profitable sales by delivering technical expertise, support, and service to existing and potential customers and our salesforce.

The successful candidate will provide gas and welding supplies expertise, engage walk-in customers, and coordinate with purchasing for stock availability, while maintaining a strong focus on safety and customer satisfaction.