Technical Inside Sales Rep: Gases & Welding

Arc3 Gases; Greenville (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Profit-sharing

401(k) with company match

Health, dental, and vision insurance

Tuition reimbursement

Paid time off

Paid holidays

Job summary

Arc3 Gases in Greenville, NC is seeking an Inside Sales Representative to grow profitable sales by providing technical expertise, support, and service to customers and the Arc3 salesforce.

Responsibilities include selling gases and welding supplies to walk-in customers, delivering excellent service by handling calls, paperwork, stock, loading vehicles, and advising on equipment; requires US work authorization, 18+, ability to lift 75 lbs, and a CDL with hazmat endorsement willingness.

Qualifications

• Must be able to work in the United States.
• Must be 18 years or older.
• Must be able to lift and carry up to 75lbs of merchandise as needed.
• Must have a valid license with clean driving record.
• Must be willing to obtain a Class B CDL with hazmat endorsement.
• Must have computer skills or some knowledge of computer order entry system.
• Must have exceptional customer service communication skills.
• Must have the ability to work independently and under pressure to meet deadlines.

Responsibilities

• Sell industrial, medical, and specialty gases along with welding supplies to walk-in customers.
• Provide excellent customer service in a timely manner by answering phone calls, handling customer complaints, providing all necessary paperwork in relation to purchases, retrieving stock, and assisting in loading customer vehicles.
• Advise customers on equipment and materials needed and procedures to follow to complete tasks they wish to perform.
• Possess strong welding product knowledge and self-management skills to deliver superior customer service.
• Anticipate customer needs and expectations and share that vital information with Arc3 personnel.
• Notify the purchasing department when there is a shortage or outage of products.
• Act with integrity and a sense of urgency, be reliable and persistent, and build strong, long-term customer relationships.
• Drive a company vehicle to deliver products to customers when the primary driver is unavailable or business needs dictate.
• Always maintain a professional demeanor and appearance.
• Provide support to other team members by preparing orders and ordering supplies as needed.
• Perform any other duties that may be assigned by Arc3 Gases.

Skills

Customer service

Communication skills

Independent work

CDL hazmat

Education

High School Diploma or Equivalent

Welding/Technical Education

Tools

Order entry system

Job description

Arc3 Gases in Greenville, NC is seeking an Inside Sales Representative to grow profitable sales by providing technical expertise, support, and service to customers and the Arc3 salesforce.

Responsibilities include selling gases and welding supplies to walk-in customers, delivering excellent service by handling calls, paperwork, stock, loading vehicles, and advising on equipment; requires US work authorization, 18+, ability to lift 75 lbs, and a CDL with hazmat endorsement willingness.