Inside Sales Pro — HVAC & Customer Solutions

FERGUSON; San Antonio (TX); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Life insurance

Mental health coverage

Employee discounts

Job summary

Ferguson is hiring Inside Sales Representatives to help customers, solve problems, and learn the business from the ground up. The role involves supporting sales teams, delivering quotes and sales orders, and coordinating deliveries with a focus on exceptional customer service.

The position emphasizes hands-on problem solving, relationship building, and the ability to upsell in a fast-paced environment. Comprehensive benefits and a structured schedule are provided.

Qualifications

• 3-5 years of sales and/or customer service experience preferred.
• 2-5 years of HVAC or plumbing knowledge preferred.
• Demonstrated ability to upsell and respond quickly to customer needs.
• Ability to work in a fast-paced environment and follow through on commitments.
• Strong digital literacy including Microsoft Office.

Responsibilities

• Support customer needs with sales associates by determining best products and solutions.
• Provide personalized customer service through timely quotations and accurate sales orders.
• Coordinate deliveries for customers.

Skills

Sales experience

Customer service

Upselling

CRM usage

Relationship building

MS Office

Tools

CRM system

Microsoft Office

Job description

Ferguson is hiring Inside Sales Representatives to help customers, solve problems, and learn the business from the ground up. The role involves supporting sales teams, delivering quotes and sales orders, and coordinating deliveries with a focus on exceptional customer service.

The position emphasizes hands-on problem solving, relationship building, and the ability to upsell in a fast-paced environment. Comprehensive benefits and a structured schedule are provided.