Inside Sales Pro: Customer Solutions & Growth

Pennex Aluminum Company; Leetonia (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with matching contribution

Paid vacation and holidays

Performance-based bonus opportunities

Daily pay available

Job summary

Pennex Aluminum Company in Leetonia, OH is seeking an Inside Sales Representative to manage the sales process and deliver proactive customer service for an assigned group of accounts. You will provide price and delivery information, coordinate with operations, and maintain accurate records in Microsoft Dynamics; SAP is a plus. This role emphasizes communication, detail orientation, and teamwork in a fast-paced manufacturing environment.

Qualifications

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.

Responsibilities

• Relationship management through constant proactive customer contact and serving as primary contact for orders, pricing, delivery, and status.
• Enter orders into system to meet customer requirement dates and coordinate with operations on extrusion and delivery dates.
• Monitor order status and communicate any discrepancies or delays proactively.
• Collaborate with various managers to align on customer orders, shipments and schedules.

Skills

Relationship management

Customer service

Communication skills

Problem solving

Time management

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Dynamics

SAP

Job description

Pennex Aluminum Company in Leetonia, OH is seeking an Inside Sales Representative to manage the sales process and deliver proactive customer service for an assigned group of accounts. You will provide price and delivery information, coordinate with operations, and maintain accurate records in Microsoft Dynamics; SAP is a plus. This role emphasizes communication, detail orientation, and teamwork in a fast-paced manufacturing environment.