Inside Sales - Millwork

Doug Ashy Building Materials; Covington (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Retirement Plan with Company Match

Health & Dental Insurance

Paid Time Off

Employee Discounts

Job Stability & Team Environment

Job summary

Doug Ashy Building Materials is looking for an Inside Sales Representative for the Millwork Department. In this role, you'll provide outstanding customer service by assisting contractors and homeowners with selections and managing orders.

You’ll interpret blueprints, prepare quotes, and ensure customer satisfaction by coordinating closely with vendors and internal teams. Ideal candidates will have sales or building materials experience and strong communication skills.

We offer benefits including health insurance, paid time off, and a retirement plan with company match.

Qualifications

• Strong customer service mindset to build trust and long-term relationships.
• Clear and professional communication skills, both verbal and written.
• Ability to interpret blueprints and construction drawings preferred.
• Basic math skills for dimensions and material quantities.
• Proficiency with computers and ability to learn various systems.
• Strong organizational skills with attention to detail.
• Prior experience in millwork, construction, or retail preferred.
• Comfortable performing light physical tasks.

Responsibilities

• Greet customers and assist with selecting millwork products.
• Prepare detailed quotes and estimates for projects.
• Manage special orders and custom millwork requests.
• Maintain strong product knowledge of millwork products.
• Collaborate with outside sales representatives.
• Monitor inventory levels and communicate discrepancies.
• Maintain an organized showroom and work area.

Skills

Customer service mindset

Communication skills

Blueprint interpretation

Math skills

Computer proficiency

Organizational skills

Sales experience

Job description

Full-time Inside Sales Representative – Millwork Department

What You’ll Do:

• Greet customers in person and over the phone with a professional, knowledgeable, and solution-focused approach.
• Assist contractors, builders, and homeowners with selecting millwork products including interior and exterior doors, windows, moldings, trim, stair parts, columns, and related hardware.
• Interpret building plans, blueprints, and specifications to generate accurate take-offs and material lists.
• Prepare detailed quotes and estimates, ensuring pricing accuracy and alignment with project specifications.
• Process customer orders accurately from quote through delivery, coordinating closely with vendors and internal teams.
• Manage special orders and custom millwork requests, following up to ensure timely delivery and customer satisfaction.
• Maintain strong product knowledge of millwork lines, manufacturer offerings, and installation best practices.
• Collaborate with outside sales representatives to support jobsite needs and strengthen customer relationships.
• Monitor inventory levels and communicate shortages, damages, or discrepancies to management.
• Maintain an organized, professional showroom and work area that reflects Doug Ashy’s standards.
• Proactively identify sales opportunities and build lasting customer relationships to grow repeat business.
• Support cross-training efforts and assist other departments as needed.
• Other duties as assigned by the manager to support the success of the team and business.

Requirements

• Strong customer service mindset with the ability to build trust and long-term relationships.
• Clear and professional communication skills, both verbal and written.
• Ability to read and interpret blueprints, construction drawings, and project specifications (preferred).
• Basic math skills for calculating dimensions, square footage, and material quantities.
• Proficiency with computers and ability to learn point-of-sale, estimating, and inventory systems.
• Strong organizational skills with attention to detail and accuracy.
• Prior millwork, door & window, lumberyard, or building materials experience preferred.
• Previous sales, retail, or construction-related experience preferred.
• Ability to occasionally lift and move up to 25 pounds and perform light physical tasks such as bending, reaching, and organizing materials or displays.
• Comfortable working in a showroom/office environment with periodic warehouse interaction.

Benefits You Can Count On

At Doug Ashy, we take care of our people—plain and simple. When you join our team, here’s what you get:

• Retirement Plan with Company Match – Helping you build a solid future.
• Health & Dental Insurance – Coverage that keeps you and your family protected.
• Paid Time Off – Earn time to relax, recharge, or take care of what matters.
• Employee Discounts – Save on the materials and products you use most.
• Job Stability & Team Environment – We’re family-owned and here for the long haul.