Inside Commercial Sales - Millwork

Doug Ashy Building Materials; Lafayette (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Retirement Plan with Company Match

Health & Dental Insurance

Paid Time Off

Employee Discounts

Job Stability & Team Environment

Job summary

Doug Ashy Building Materials in Lafayette, Louisiana, seeks a Full‑time Inside Commercial Sales Representative for the Millwork Department. The role involves greeting customers, assisting with millwork selections, and preparing detailed quotes while ensuring project specifications align with customer needs.

The ideal candidate will possess strong communication skills and a customer service mindset, with a focus on millwork products. Benefits include a retirement plan with company match and health & dental insurance.

Qualifications

• Prior millwork, door & window, or building materials experience preferred.
• Ability to occasionally lift and move up to 25 pounds.
• Comfortable working in a showroom/office environment.

Responsibilities

• Greet customers in person and over the phone.
• Assist with selecting millwork products.
• Prepare quotes and estimates for customers.
• Process customer orders accurately.
• Manage special orders and custom requests.
• Maintain strong product knowledge.
• Monitor inventory levels and communicate discrepancies.
• Organize the showroom and work area.

Skills

Customer service mindset

Communication skills

Ability to read blueprints

Basic math skills

Proficiency with computers

Organizational skills

Prior millwork experience

Sales experience

Job description

Full‑time Inside Commercial Sales Representative – Millwork Department

What You’ll Do

• Greet customers in person and over the phone with a professional, knowledgeable, and solution‑focused approach.
• Assist contractors, builders, and homeowners with selecting millwork products including interior and exterior doors, windows, moldings, trim, stair parts, columns, and related hardware with a focus on commercial applications.
• Interpret building plans, blueprints, and specifications to generate accurate take‑offs and material lists.
• Prepare detailed quotes and estimates, ensuring pricing accuracy and alignment with project specifications.
• Process customer orders accurately from quote through delivery, coordinating closely with vendors and internal teams.
• Manage special orders and custom millwork requests, following up to ensure timely delivery and customer satisfaction.
• Maintain strong product knowledge of millwork lines, manufacturer offerings, and installation best practices.
• Collaborate with outside sales representatives to support jobsite needs and strengthen customer relationships.
• Monitor inventory levels and communicate shortages, damages, or discrepancies to management.
• Maintain an organized, professional showroom and work area that reflects Doug Ashy’s standards.
• Proactively identify sales opportunities and build lasting customer relationships to grow repeat business.
• Support cross‑training efforts and assist other departments as needed.
• Other duties as assigned by the manager to support the success of the team and business.

Requirements

• Strong customer service mindset with the ability to build trust and long‑term relationships.
• Clear and professional communication skills, both verbal and written.
• Ability to read and interpret blueprints, commercial & construction drawings, and project specifications (preferred).
• Basic math skills for calculating dimensions, square footage, and material quantities.
• Proficiency with computers and ability to learn point‑of‑sale, estimating, and inventory systems.
• Strong organizational skills with attention to detail and accuracy.
• Prior millwork, door & window, lumberyard, or building materials experience preferred.
• Previous sales, retail, or construction‑related experience preferred.
• Ability to occasionally lift and move up to 25 pounds and perform light physical tasks such as bending, reaching, and organizing materials or displays.
• Comfortable working in a showroom/office environment with periodic warehouse interaction.
• Familiar with hollow metal, store front, related hardware, and fire codes where applicable.

Benefits

• Retirement Plan with Company Match – Helping you build a solid future.
• Health & Dental Insurance – Coverage that keeps you and your family protected.
• Paid Time Off – Earn time to relax, recharge, or take care of what matters.
• Employee Discounts – Save on the materials and products you use most.
• Job Stability & Team Environment – We’re family‑owned and here for the long haul.