Inside Sales Manager

Woodforest Acceptance Solutions; The Woodlands (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Woodforest Acceptance Solutions seeks an Inside Sales Manager to lead a multi-segment inside sales team across SMB, Middle Market, Enterprise, and ISV/embedded payments. You will coach reps, drive new revenue, and optimize lead-to-cash processes using Microsoft Dynamics 365.

You will coach on multi-stakeholder engagements, pricing governance, and platform-level growth while maintaining quota attainment. This role requires strong analytics and exceptional communication in a fast-paced payments

Qualifications

• 5+ years inside sales experience in SaaS/fintech/financial services or related B2B sales.
• 2+ years in a supervisory role managing multiple sales motions.
• Experience selling both transactional SMB deals and complex enterprise/ISV solutions.

Responsibilities

• Lead, coach, and develop inside sales teams across multiple market segments (SMB, Middle Market, Enterprise, ISV).
• Develop and execute business development strategies using outbound and targeted campaigns.
• Drive performance with coaching, call reviews, and deal strategy.
• Establish segment quotas, KPIs, and coverage models.
• Negotiate contracts and close deals with clear value articulation and pricing governance.
• Collaborate with marketing to generate qualified leads and brand awareness.
• Ensure disciplined CRM usage and structured handoffs to onboarding.
• Support enterprise and ISV sales motions with strategic coaching and governance.
• Foster relationships with branch networks and regional leadership to drive merchant referrals.

Skills

Sales leadership

SaaS knowledge

Payments domain

CRM expertise

Forecasting & analytics

Education

Bachelor's degree in Sales/Marketing

Tools

Microsoft Dynamics 365

Microsoft Office suite

Job description

The Inside Sales Manager leads a multi-segment inside sales organization responsible for driving new revenue growth across SMB, Middle Market, Enterprise, and ISV/ embedded payments customers through both direct merchant sales and partner/channel-led opportunities.This role manages multiple sales motions, from high-velocity SMB transactions to complex enterprise and platform integrations, all while maintaining pipeline discipline, compliance and partner alignment. This role is responsible for building, coaching, and leading a high-performing inside sales team. Key leader in optimizing processes, enhancing customer relationships, and driving revenue growth.

Key Responsibilities:

• Lead, coach, and develop inside sales teams supporting SMB, Enterprise and ISV sales motions.
• Develop and execute comprehensive business development strategies utilizing outbound calling, warm calling, telemarketing, and targeted marketing campaigns.
• Drive performance through call reviews, deal strategy, and structured coaching.
• Establish segment appropriate quotas, KPIs, and coverage models.
• Negotiate contracts and close deals by clearly articulating product benefits, overcoming objections, and ensuring mutually beneficial agreements.
• Collaborate with marketing teams to develop campaigns that generate qualified leads and increase brand awareness within target markets.
• Drive efficiency in qualification, pricing and underwriting readiness.
• Optimize lead conversion and fast activation.
• Ensure disciplined CRM usage and structured handoffs to onboarding.
• For Enterprise Sales: support a longer-cycle, high value enterprise opportunity by coaching reps on multi-stakeholder engagement, RFP and procurement navigation, and solutions and pricing governance.
• For ISV Payment Sales: support reps to sell platform-level solutions rather than individual merchant accounts, support technical discovery, API alignment, and onboarding frameworks.
• For Partner and Channel Sales: ensure teams understand partner programs, residuals, and revenue shares.Provide pre- and post- sales support for pricing and proposals, technical validation, and onboarding coordination.
• Work directly with retail bank branches to build and maintain relationships with branch managers and regional bank leadership, developing a consistent merchant referral pipeline from the branch network.
• Sources new sales opportunities through inbound leads from inbound calls, chats, and/or internet leads.
• Create and own pipeline including metrics for conversion rates, sales cycle lengths, approval and activation rates and partner-sourced and ISV-sourced revenue.
• Identify operational bottlenecks and drive cross-functional improvements.
• Understands products and services to be able to quickly and efficiently propose to customers; provide complete and appropriate solutions to boost revenue growth.
• Establish, develop, and maintain customer relationships.
• Use Microsoft Dynamics 365 to track interactions, manage opportunities, and maintain pipeline discipline.
• Responsible for meeting and exceeding provided quotas.
• Manage the workflow of the sales team to encourage efficient and productive service.
• Strong understanding of or demonstrated ability to quickly master:
  • oCard present and card-not-present (CNP) processing
  • oInterchange and pricing strategies
  • oPOS systems, gateways, APIs, and embedded payments
• Proven ability to coach, forecast, and scale teams.
• Comfortable balancing direct sales, partner influence, and platform-level growth.
• Exceptional communication, presentation, and consultation skills.
• Proven sales experience with a track record of achieving quota.
• Strategic and problem-solving mindset with developed analytical ability, critical thinking, and decision-making skills.
• Fast learner and passionate about sales.
• Excellent time management and organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining attention to detail.
• Excellent customer service and relationship management skills with the ability to effectively interact with internal and external top executives and business owners in a variety of industries.
• Self-driven and highly motivated; takes pride in meeting and exceeding goals.
• Proficient in Microsoft Dynamics 365.
• Proficiency with Microsoft office (PowerPoint, Excel, Office, Word, and SharePoint and the ability to navigate banking software applications.

Minimum Qualifications/Experience:

• 5+ years' Inside Sales experience required in SaaS, fintech, financial services, payments, or related B2B sales; payments experience strongly preferred.
• 2+ years in a supervisory role managing multiple sales motions required.
• Experience selling transactional SMB deals and complex enterprise/ISV solutions.

Formal Education & Certification:

• Bachelor's degree in Sales, Marketing, or relevant field a plus.

Additional information about products and services is available at www.woodforestpay.com and www.delta1stpos.com.