Inside Sales Manager

REUZEit Inc; Temecula (CA); On-site; USD 75,000 - 200,000; Full time

Benefits offered by this job

Commission opportunities

Paid Time Off

Advancement potential

Job summary

A sustainability-driven equipment management firm in California is seeking an Inside Sales Manager to lead inbound and outbound sales activities. The successful candidate will manage day-to-day sales, ensure product and listing accuracy, and uphold customer service standards. This hands-on role requires 2-3 years of B2B sales experience, strong negotiation skills, and a result-oriented mindset. Compensation includes base pay of $75,000 plus uncapped commission potential, making it an exciting opportunity for motivated individuals.

Qualifications

• 2–3+ years of experience in B2B sales or high-volume sales environments.
• Ability to meet or exceed targets consistently.
• Excellent organizational skills and attention to detail.

Responsibilities

• Manage day-to-day sales across all channels.
• Create quotes and maintain accurate CRM data.
• Respond quickly to customer queries and ensure a positive experience.

Skills

B2B sales experience

Negotiation skills

Time management

Customer relationship building

Tools

ERP/CRM systems

Job description

REUZEit (pronounced “Re-Use-It”) is a sustainability-driven, circular equipment management company on a mission to reduce waste and extend the life of high-value equipment worldwide. We help organizations reuse, redeploy, and resell complex equipment that would otherwise sit idle or be discarded.

Every deal at REUZEit supports a greener, more responsible way of doing business, reducing environmental impact, lowering carbon emissions tied to new manufacturing, and creating real economic value at the same time.

If you want to build revenue and make a measurable difference, REUZEit is a place where purpose and performance come together.

Position Overview

We are seeking a highly driven, results-oriented Inside Sales Manager to own inbound and outbound sales activities, convert leads into revenue, and support customers through the full sales cycle across multiple channels.

This is a hands‑on, non‑exempt sales role focused entirely on revenue generation. The ideal candidate is commercially sharp, highly organized, and comfortable managing a high volume of opportunities in a fast‑paced environment. This role plays a critical part in driving revenue growth, improving conversion rates, and delivering a best‑in‑class customer experience.

Key Responsibilities

• Manage day‑to‑day sales across all channels, including website inquiries, marketplace platforms, inbound leads, and outbound prospecting.
• Create quotes, update opportunities, manage follow‑ups, and maintain accurate pipeline data in the ERP/CRM. Follow a consistent outreach and follow‑up cadence to maximize conversion rates.
• Execute consistent outreach and follow‑up cadences to maximize conversion.
• Prioritize leads to ensure fast response times and high customer engagement.
• Conduct outbound outreach for high‑value equipment, international buyers, and targeted industries.
• Collaborate with Sales, Marketing, & Operations to align promotions, pricing strategy, and inventory priorities.
• Review pricing and item details prior to ERP publication across sales channels.

Product Knowledge & Listing Accuracy

• Ensure accuracy of product descriptions, specifications, pricing, and images.
• Clearly communicate equipment condition, value, features, and technical details.
• Follow approved pricing strategies and margin threshold.
• Achieve monthly and quarterly revenue goals.
• Improve conversion rates through disciplined follow‑up and proactive communication.
• Identify opportunities for promotions, pricing adjustments, or targeted outreach.
• Track and improve key metrics including quote volume, sales cycle time, and close rate.

Customer Communication & Service

• Respond quickly and professionally to customer inquiries, offers, and messages.
• Negotiate pricing and deal structures within approved guidelines.
• Resolve customer issues and disputes efficiently and professionally.
• Ensure a smooth and positive experience from first contact through post‑sale follow‑up.
• Weekend/after‑hours availability may be required for high‑value or time‑sensitive opportunities.

Order Execution & Coordination

• Work with operations, warehouse, and logistics teams to ensure accurate order fulfillment.
• Confirm freight quotes, shipping timelines, documentation, and delivery details.
• Assist with returns, refunds, and order exceptions as needed.
• Maintain complete and accurate CRM documentation for quotes, deals, customer notes, and follow‑up tasks.
• Track personal performance metrics such as revenue, conversion rate, and quote output.
• Provide updates to leadership on sales progress and pipeline status.

Compliance & Standards

• Adhere to pricing approvals, discount rules, margin guidelines, and ethical sales standards.
• Ensure documentation, quotes, and CRM entries are complete and accurate.

Required Qualifications

• 2–3+ years of experience in B2B sales or high‑volume / high‑value sales environments.
• Demonstrated ability to meet or exceed revenue targets.
• Strong negotiation, communication, and relationship‑building skills.
• Highly organized with excellent time management and attention to detail.
• Comfortable working in a fast‑paced, results‑driven environment.
• Experience using ERP/CRM systems and structured quoting workflows.

Preferred Qualifications

• Experience selling industrial, laboratory, biotech, or surplus equipment.
• Understanding of international sales processes and freight logistics.
• Ability to understand and explain technical equipment specifications.

Key Performance Indicators (KPIs)

• Monthly & quarterly revenue
• Quote Volume and follow‑through
• Pipeline accuracy
• Customer satisfaction and repeat business

Compensation & Benefits (California Labor Code §2751 Compliant)

• Classification: Non‑Exempt (eligible for overtime and meal/rest periods)
• Base Pay: $75,000 annually (based on experience and performance) + Commission
• Commission (Uncapped): Estimated $30,000 – $200,000+ annually, based on performance
• On‑Target Earnings (OTE): Varies by performance; uncapped

Commission Overview

Commission eligibility, calculation, earning, and payment terms are governed by a separate written Commission Plan Agreement provided at offer and signed by the employee, in compliance with California Labor Code §2751.

Commission opportunities include

• eBay Sales Channel commissions
• Managed Account commissions
• New customer retention commissions
• Outside‑sourced first‑transaction commissions

Net Sales are defined in the Commission Plan and generally mean gross revenue minus taxes, shipping, refunds, credits, platform fees, consignment fees, and pass‑through charges.

• Paid Time Off and company holidays
• Opportunities for advancement into senior sales or leadership roles

Why This Role Matters

• This role directly impacts company revenue, inventory velocity, cash flow, customer satisfaction, and overall growth. As a key member of the sales team, the Inside Sales Manager plays a central role in converting demand into revenue and shaping the customer experience across all sales channels.