Inside Sales Manager

Berendsen Fluid Power, Inc.; Orange (CA); On-site; USD 75,000 - 110,000; Full time

Job summary

Berendsen Fluid Power, Inc. in Orange, CA is seeking an Inside Sales Manager to lead the branch's inside sales team and support staff in a fast-paced environment. Applicants should have supervisory experience and strong communication skills, mechanical aptitude, and the ability to learn quickly.

Familiarity with AS400 and Microsoft Office is a plus. Experience in fluid power and motion control distribution is strongly preferred.

Qualifications

• Requires minimum three years of supervisory experience in applied technology, distribution or a closely related inside sales organization.
• Strong product knowledge (technical and applications) required.
• Ability to work independently with minimal supervision and collaborate with Sales, Logistics and Operations.
• Excellent interpersonal, verbal and written communication skills.
• Experience with Microsoft Office; AS400 familiarity is an asset.

Responsibilities

• Provide direct supervision of Inside Sales Representatives and branch staff.
• Manage Outcall Programs and quote follow ups.
• Plan and direct day-to-day Inside Sales activities.
• Recruit, hire, train inside sales staff and branch support personnel.
• Provide technical and systems support to branch personnel.
• Collaborate with Field Sales on customer issues.
• Oversee facility security and inventory control.
• Schedule customer sales calls with ISR, Field Sales Reps and Managers.
• Meet or exceed company forecasts and targets.
• Perform other duties as assigned.

Skills

Supervisory experience

Product knowledge

Verbal communication

Written communication

Interpersonal skills

Initiative

Team collaboration

Tools

AS400 familiarity

Microsoft Office

Job description

Berendsen Fluid Power is one of North America’s largest distributors of hydraulic and pneumatic products and services. We have one of the largest dedicated field sales forces in both the hydraulics and pneumatics industries with locations across the US and Canada.

We are seeking an Inside Sales Manager for our Orange, CA branch. Candidates should have previous management experience, customer service and/or inside sales experience, mechanical aptitude, ability to learn quickly, computer literacy, self-motivation, excellent communication skills, attention to detail and the ability to work in a fast-paced environment. Experience using Microsoft Office along with familiarity using AS400 systems, would be an asset. Previous inside sales and knowledge of fluid power and motion control and distribution is strongly preferred.

Essential duties and responsibilities

• Provide direct supervision of all Inside Sales Representatives and branch support personnel such as repair technicians, coordinators, etc.
• Manage and participate in Outcall Programs and quote follow ups.
• Plan and direct day-to-day activities related to the Inside Sales functions.
• Secure authorizations to hire, and working with the Corporate Recruiter, recruit qualify, select and train ISR and branch support personnel.
• Provide technical and systems assistance to branch personnel as needed.
• Work closely and as a team with Field Sales personnel on all issues relating to customers.
• Provide oversight and management of physical facility, security of assets, including local inventory and proprietary information.
• Schedule and participate in regular customer sales calls with ISR, Field Sales Reps and Field Sales Managers.
• Meet or exceed company forecasts and targets.
• Other duties as assigned.

Qualifications

• Requires minimum three years of supervisory experience in applied technology, distribution or a closely related inside sales organization.
• Product knowledge (technical and applications)
• Must work on own initiative with minimal supervision, in concert with and supportive of Sales, Logistics and Operations personnel.
• Must have strong interpersonal, verbal and written communications skills.
• Sound mainframe background including keyboarding skills, data entry, and working with Microsoft Office.

What Berendsen can offer to you

• Comprehensive benefits package including medical, dental and vision; both a PPO and high-deductible plan with company matching Health Savings Account options
• Life and disability insurance programs
• Supplemental accident, hospitalization and critical illness plans
• Company matching 401k (50% up to 8%)
• Paid holiday, floating holidays, vacation and sick time off

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.