Inside Sales Manager

flir; Mountain View (CA); On-site; USD 97,000 - 129,000; Full time

Benefits offered by this job

Career growth

Collaborative environment

Senior leadership exposure

Job summary

Teledyne Technologies Incorporated is seeking an Inside Sales Manager to lead a high‑impact team responsible for quotation support, order management, and customer service. Based in Mountain View, you will drive revenue growth, maintain customer relationships, and partner with operations and engineering to streamline processes and improve performance.

You will mentor staff, set clear goals, and uphold compliance while leveraging ERP systems to optimize orders and reporting.

Qualifications

• Strong leadership, coaching, and team development skills - required.
• Excellent customer relationship management and problem-solving ability - required.
• Advanced communication skills (verbal and written) - required.
• Data analysis and reporting capability - preferred.
• Experience with ERP and order management systems - required.
• 5+ years in inside sales, customer service, or sales operations in manufacturing/technology - required.
• 3+ years of people management experience - required.
• Bachelor’s degree in Business, Marketing, or related field - required.

Responsibilities

• Lead, coach, and develop the Inside Sales and Customer Service team to drive performance and accountability.
• Set priorities, goals, and performance metrics aligned with company objectives.
• Oversee quoting, order entry, order administration, and sales reporting activities.
• Act as the escalation point for customer inquiries related to orders, deliveries, and service issues.
• Build and maintain strong customer relationships throughout the sales lifecycle.
• Monitor key metrics such as bookings, backlog, and revenue performance.
• Partner with sales and business development teams to support growth opportunities.
• Collaborate cross-functionally with operations, engineering, finance, and supply chain teams.
• Drive improvements in sales support processes, order accuracy, and customer responsiveness.
• Ensure compliance with company policies, documentation standards, and regulatory requirements.

Skills

Leadership

Customer relationships

Communication

Data analysis

ERP systems

People management

Education

Bachelor's degree (Business/Marketing)

Tools

ERP software

Job description

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Join a pivotal leadership role where you bridge sales execution and customer experience. As the Inside Sales Manager, you’ll lead a high-impact team responsible for quotation support, order management, and customer service operations. Reporting to senior sales leadership, you’ll play a key role in driving revenue growth, operational excellence, and long-term customer relationships in a fast-paced manufacturing or technology environment. This is an opportunity to shape processes, develop talent, and directly influence business outcomes.

What you’ll do

• Lead, coach, and develop the Inside Sales and Customer Service team to drive performance and accountability

• Set priorities, goals, and performance metrics aligned with company objectives

• Oversee quoting, order entry, order administration, and sales reporting activities

• Act as the escalation point for customer inquiries related to orders, deliveries, and service issues

• Build and maintain strong customer relationships throughout the sales lifecycle

• Monitor key metrics such as bookings, backlog, and revenue performance

• Partner with sales and business development teams to support growth opportunities

• Collaborate cross-functionally with operations, engineering, finance, and supply chain teams

• Drive improvements in sales support processes, order accuracy, and customer responsiveness

• Ensure compliance with company policies, documentation standards, and regulatory requirements

What you need

• Strong leadership, coaching, and team development skills - required

• Excellent customer relationship management and problem-solving ability - required

• Advanced communication skills (verbal and written) - required

• Data analysis and reporting capability - preferred

• Experience with ERP and order management systems - required

• 5+ years in inside sales, customer service, or sales operations in manufacturing/technology - required

• 3+ years of people management experience - required

• Bachelor’s degree in Business, Marketing, or related field - required

What we offer

• Opportunity to lead and shape a critical customer-facing function

• Collaborative, cross-functional work environment

• Exposure to senior leadership and strategic initiatives

• Career growth in a high-technology or manufacturing setting

• A culture focused on continuous improvement and operational excellence

Salary Range:

$96,600.00-$128,800.000

The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, local regulations (such as minimum wage), education/training, work experience, key skills, and type of position.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

U.S. Citizenship may be required due to export control regulations and customer requirements.

Teledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.