Inside Sales Manager

Aston Carter; Fort Worth (TX); On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

HSA

Transportation benefits

Employee Assistance Program

Paid time off

Job summary

Aston Carter is seeking an Inside Sales Manager to lead Customer Service, Warehouse, Shop, and VMI Fulfillment teams in Fort Worth, TX. This contract-to-hire role focuses on improving productivity, quality, and timely delivery while ensuring policy compliance and excellent customer service.

The ideal candidate has 5+ years in customer service/inside sales and 3+ years in management, with strong Excel and ERP skills and a proven ability to drive monthly and annual goals.

Qualifications

• 5+ years of customer service/inside sales experience.
• 3+ years of management experience.
• Demonstrated analytical skills from past projects and assignments.
• Ability to execute business initiatives to achieve monthly and annual goals.
• Proficient in listening, oral and written communication skills in English.
• Ability to interact constructively and respectfully with both company employees and external individuals.
• Decision-making skills in support of people, customers, and suppliers, while working within company procedures.
• Highly organized.
• Intermediate skills or greater in Microsoft Excel.
• Intermediate skills or greater in Distribution ERP.

Responsibilities

• Manage and direct daily activities of the Customer Service, Warehouse, Shop, and VMI Fulfillment teams.
• Make recommendations to improve productivity, quality, and efficient delivery of products and services.
• Maintain compliance with company policies and procedures.
• Lead and direct the work of others, determining workflow and scheduling.
• Proactively solve problems for both customers and employees.
• Ensure all customers are assisted in a professional, courteous, reliable, honest, and responsive manner.
• Address customer needs and complaints in a timely manner.

Skills

5+ years customer service/inside sales

3+ years management

Analytical skills

Execute business initiatives

English communication

Interpersonal interaction

Decision-making

Highly organized

Excel

Distribution ERP

Job description

Job Title: Inside Sales Manager Job Description

This role involves managing and directing the daily activities of the Customer Service, Warehouse, Shop, and VMI Fulfillment teams. The Inside Sales Manager is responsible for making recommendations to improve productivity, quality, and efficient delivery of products and services. The position requires maintaining compliance with company policies and procedures while implementing plans to achieve organizational goals. The manager will lead and direct the work of others, determining workflow and scheduling, and proactively solving problems for both customers and employees. Ensuring customer satisfaction by assisting all customers in a professional, courteous, and responsive manner is essential.

Responsibilities

• Manage and direct daily activities of the Customer Service, Warehouse, Shop, and VMI Fulfillment teams.
• Make recommendations to improve productivity, quality, and efficient delivery of products and services.
• Maintain compliance with company policies and procedures.
• Lead and direct the work of others, determining workflow and scheduling.
• Proactively solve problems for both customers and employees.
• Ensure all customers are assisted in a professional, courteous, reliable, honest, and responsive manner.
• Address customer needs and complaints in a timely manner.

Essential Skills

• 5+ years of customer service/inside sales experience.
• 3+ years of management experience.
• Demonstrated analytical skills from past projects and assignments.
• Ability to execute business initiatives to achieve monthly and annual goals.
• Proficient in listening, oral and written communication skills in English.
• Ability to interact constructively and respectfully with both company employees and external individuals.
• Decision-making skills in support of people, customers, and suppliers, while working within company procedures.
• Highly organized.
• Intermediate skills or greater in Microsoft Excel.
• Intermediate skills or greater in Distribution ERP.

Additional Skills & Qualifications

• Experience in operations management, retail, manufacturing, invoicing, profit and loss management, inventory tracking, and cycle counts.

Work Environment

The role requires a proactive and organized individual who can manage multiple teams and ensure the smooth operation of customer service, warehouse, shop, and VMI fulfillment activities. The individual will work closely with both internal staff and external customers, maintaining a professional and courteous demeanor. Proficiency with Microsoft Office and relevant ERP systems is essential. A collaborative environment that emphasizes efficient processes and quality service delivery is at the core of this position.

Job Type & Location

This is a Contract to Hire position based out of Fort Worth, TX.

Pay and Benefits

The pay range for this position is $31.25 - $36.06/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Fort Worth,TX.

Application Deadline

This position is anticipated to close on Oct 12, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.