Inside Sales - Industrial Valco

Texas Pipe & Supply; Compton (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

A leading supplier in the industry located in Compton is seeking a professional to handle customer relations and provide quotations. The successful candidate will have an Associate's Degree and ideally 4 years of experience in industrial PVF sales. Responsibilities include listening to customer needs, ensuring competitive and reliable solutions, and meeting sales goals. A strong telephone manner and proficiency in MS Office is essential for this position, which emphasizes teamwork and excellent customer service.

Qualifications

• 4 years of experience in industrial PVF sales is a plus.
• Knowledge of product offerings and applications required.
• Ability to manage time without direct supervision.
• Excellent interpersonal communication and organizational skills.
• Able to manage own time without direct daily supervision.

Responsibilities

• Listen and clarify customer requirements.
• Provide professional quotations and solutions.
• Meet daily sales goals and keep customers informed.
• Provide alternatives when customers’ wants are not readily available.
• Follow up on significant daily quotations.
• Meet daily, weekly and monthly sales goals.
• Develop and possess superior product knowledge and be passionate.
• Expedite buyouts and keep customers informed on lead times.
• Proficiently utilize the computer system and respond to customer needs.
• Deliver excellent customer service by expediting orders, resolving complaints, issuing RMAs and information requests.
• Telemarketing new and existing customers.
• Promote selling new items in inventory.
• Schedule outside sales lunches to build relationships with key customers.
• Assist team members in achieving team goals

Skills

Excellent interpersonal communication

Proficiency with MS Office

Strong telephone manner

Ability to work under pressure

Team player

Education

Associates Degree Minimum Preferred

4 years PVF sales experience (preferred)

Tools

MS Office

Outlook

Internet

Job description

Responsibilities

• Listen, understand and clarify customer requirements and brand restrictions!
• Deliver professional quotations and solutions.
• Ensure information is, timely, accurate, reliable and competitive.
• Provide alternatives when the customers’ wants are not readily available.
• Treats others the way they want to be treated
• Follow up on significant daily quotations.
• Meet daily, weekly, monthly sales goals.
• Develop, study and possess superior product knowledge - be passionate!
• Expedite buyouts and proactively keep customers informed on lead time items.
• Proficiently utilize our computer system and be responsive to customer's needs.
• Deliver excellent customer service by expediting orders, resolving complaints, issuing RMA's and other informational requests pleasantly and expediently.
• Telemarketing new and existing customers.
• Promote selling new items in inventory
• Have scheduled outside sales lunches to insure close relationships with key customers.
• Commits to assist team members in achieving team goals

Key Performance Criteria

• Adherence to company policy and procedures with a professional demeanor.
• Meet and exceed both internal and external customers’ expectations.
• Knowledge of IV's competitive advantages and enthusiasm for helping customers.
• Great attitude and passion to work with people and help them succeed

Personal Specification

• Excellent Telephone manner.
• A strong team player with a competitive nature
• Works well under pressure with the ability to face difficult challenges.
• An amiable worker that is tolerant of diverse personalities
• Committed to continual product knowledge training and personal growth
• Punctual, timely and willing to work overtime as necessary.

Qualifications, Essential Knowledge & Experience

• Associates Degree Minimum Preferred
• 4 years of experience in industrial PVF sales (Not needed but a plus)
• Knowledge of all product offerings and appropriate application.
• Proficiency with MS Office applications – Word, Excel, Outlook and Internet
• Excellent interpersonal communication and organizational skills
• Able to manage own time without direct daily supervision.

Qualifications

Skills

Behaviors

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.