Industrial Valco - Inside Sales

Texas Pipe & Supply; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Texas Pipe & Supply in Houston is seeking a proactive customer support and sales coordination specialist to answer inquiries, provide product specifications, and drive quotes. This role emphasizes direct customer interactions and accurate information flow.

You will manage online inventory, pricing details, and communications with customers, while collaborating with Support and Account Management teams to grow relationships and opportunities.

Qualifications

• Bachelor’s degree in a business-related or technical field preferred.
• Highly accurate with good attention to details.
• Ability to adapt to a high-changing environment.
• Willingness to adapt to new ideas.
• Self-motivated, able to work in a team or independently on multiple tasks.
• Excellent verbal and written communication skills.

Responsibilities

• Provide dedicated support to answer or coordinate responses for customer requests.
• Communicate product specifications, applications and life cycle to customers.
• Assist customers in determining the best solution for their needs.
• Respond to information requests from customers and prepare sales quotes.
• Engage in online inventory management and email communications.
• Provide pricing and availability information to customers.
• Cultivate strong relationships with the customer base and drive leads through the sales pipeline.
• Collaborate with Support, Community Management, Account Management and Business Development teams.
• Support related projects as assigned.

Skills

Communication

Attention to detail

Adaptability

Teamwork / collaboration

Self-motivated

Customer service

Education

Bachelor’s degree (business or technical)

Tools

Microsoft Office

Job description

• Dedicated support to answer or coordinate responses for all requests from the assigned customers.
• Communicates product specifications, applications and life cycle.
• Helps customers determine the best solution for their needs.
• Responds to requests from customers for information.
• Engages in online inventory management and email communication the majority of the day.
• Provides information on product availability and pricing
• Telephones prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
• Remains knowledgeable and up-to-date on changes and developments in the industry.
• Keeps management informed of all activity, including timely preparation of reports.
• Works closely with Support, Community Management, Account Management and Business Development.
• Works on related projects as assigned.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in a business related or technical field preferred.
• Highly accurate with good attention to details.
• The ability to adapt to a high changing environment.
• Be willing to adapt to new ideas.
• Highly motivated self-starter who can work well in a team setting or independently handling multiple tasks simultaneously.
• Excellent verbal and written communication skills.

BASIC QUALIFICATIONS

• Must be computer literate and comfortable using Microsoft Office product suite.
• Respond to customer inquiries and prepare sales quotes.
• Develop a strong relationship with the customer base.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.